Anzalone Realty

Anzalone Realty is a North End rental brokerage on Hanover Street, and the name that comes up again and again in its reviews is agent Mario Fiume. On Google it holds a 4.9★ average across 72 ratings, and the specifics behind that number repeat a theme: renters describe him sending daily listings, showing up on short notice, and going out of his way even when it wasn't strictly his job — negotiating a repaint and new carpet with a landlord for one tenant, arranging video tours and measurements for someone renting sight unseen, even hanging the moving permits for an out-of-state client. Agent Katerina Patras earns her own separate praise for patient, honest guidance — several reviews describe her advocating directly for renters searching alone, and more than one client says they've worked with her more than once. The two frequently tag-team a search, splitting showings to move fast when a renter is up against a deadline; one reviewer described them helping secure a lease before even arriving in the country. A 2024 Reddit post shows the brokerage's reach beyond leasing too, with agent Maria Renda handling a $1.69M multifamily sale on Cooper Street. Not every account is glowing. A 2021 review called the agency "rude and unprofessional" and warned renters to stay away, and a 2022 review said an agent was hard to reach and withheld information that would have helped until shortly before move-in. Separately, a 2021 Reddit post described a lease clause that requires frequent landlord check-ins while still leaving maintenance calls — reaching a plumber, for instance — to the tenant, worth asking about before signing. A 2023 Reddit thread also carried an unfounded "scam" accusation from someone who admitted never having heard of the company; other posters in the same thread pushed back, describing a normal application process where a deposit check wasn't cashed until after approval. The overwhelming weight of the record, though, is renters who found an apartment fast and felt looked after doing it — several describing an otherwise stressful, time-crunched search in a competitive market that Anzalone's agents made feel manageable.