Verified record
Fiorelli Realty has worked the North End real estate market for generations — one 2026 review traces the relationship back to the agency's original owner, Maureen Fiorelli, and another says a single family has rented through the firm for over 20 years. Agent Annmarie Silva's name appears in dozens of the agency's reviews as the one who handles the bulk of the apartment leasing, with Ally, Karla, Mike and Kathy handling landlord relationships and property management. The specifics are consistent across years: in a 2024 review, Annmarie negotiated a building's no-pet policy so a tenant could move in with a dog, and in a separate 2024 review she coordinated an entire move by phone, text and FaceTime for an out-of-state renter with very little lead time. A recent review describes finding a renter an apartment within two days of first contact. On the landlord side, a recent review from a longtime property owner credits the team with carefully screening tenants and checking references before every placement. There is a serious issue in the recent record worth knowing before signing anything. A July 2026 review reports that Fiorelli Realty is being sued by the Massachusetts Attorney General's Office over a $350 "lease renewal" fee the reviewer calls unlawful, citing a 17-page complaint posted on the state's website. A separate June 2026 review, describing a personal experience rather than repeating that report, says the writer was not renewed after contesting the same fee and later found their old unit re-listed for less. An older 2021 review separately alleges an agent entered an apartment without notice and describes threats over rent. Neither is representative of the broader review set, but given how specific and recent the lease-fee allegations are, it's worth asking directly about renewal fees and getting all charges in writing before signing. For apartment hunters, the agent-level reviews describe a genuinely attentive, patient process — but the fee dispute is recent and specific enough that it deserves a direct question before committing to a lease here.
Fiorelli Realty is currently being sued by the Attorney General's Office for their illegal fees, such as a required $350 'Lease Renewal' Fee. The Massachusetts government website has a 17 page written complaint which you can find online. If you know your rights regarding fees which are not lawful, they will not allow lease renewal.
I worked with Annmarie Silva to find my apartment in Boston. I was looking for apartments while still living in a different city and she was the absolute best! She made the situation so much easier and was so responsive and answered every question. I have been in the same apartment for three years and it was the perfect fit. I could not recommend her more.
Annmarie has been incredible to work with. She helped my wife and me find the perfect apartment in the North End, really taking the time to understand what we wanted and guiding us through every step. Since we moved out of state, she’s also managed the rental for us and she’s been amazing. She’s knowledgeable, thoughtful, and always goes the extra mile, whether it’s finding the right home or the right tenants. Couldn’t recommend her more.
There is someone always available at the office, and my last two apartment deals have been with Fiorelli!!
We have relied on Fiorelli Realty for years. They have worked with us to find tenants who are a good fit for our building. Ally, and the agents who work with her, are very pleasant to work with, listen carefully to us, and are very conscientious in checking references and credit histories. We are an owner occupied building, not a large corporation, so all of their attention to detail is very important to us. We have been very pleased.
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1 change recorded — last scanned Jul 29, 2026.
Repeat clients4.8
Verified license4.8
Sells above asking4.7
Fast sales4.6
Decades of repeat clients4.6
North End rentals3.9
Long-term client base3.1