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When a fridge died on a very warm day, Matt from Appliance Techs got to the house within an hour, diagnosed the problem, ordered the replacement part, which took a few days to arrive, and got the refrigerator running very quickly. The Ashland appliance repair business holds 4.9 stars from 132 Google ratings and 4.9 from 55 on Thumbtack. Another customer called Matthew about a gas dryer that was not drying clothes around 2 pm; he showed up by 5:20 pm and had it fixed within an hour with replacement parts for gas valves he had in his truck. Matthew also showed up the same day a customer called to fix a dishwasher. Matt called one customer back within about 5 minutes, watched the video they sent, and assessed that the cost to fix the washer would exceed the cost of a new one. In a 2021 Thumbtack review, Matthew broke down a customer's 40-year-old Maytag and rebuilt it, bearings, hubs and seals included. In another 2021 review, Matthew came in the evening to diagnose and fix a washer and a dryer with separate issues, arriving with the right part based on the customer's writeup, then explained the issue and gave tips on keeping the machines running. In a 2024 HomeAdvisor review, a customer took the day off for an 8am-12pm appointment window and no one showed up; their calls the day before and several on the day of the appointment went unanswered. On its Thumbtack profile, the business says it works on household major appliances only.
Matthew is a total and complete professional! He showed up the same day that I called to fix my dishwasher and got right down to business. He is very knowledgeable, personable and easy to work with. I would highly recommend him for your appliance repair needs.
Of course our fridge died on a very warm day. I called Appliance Techs on the recommendation of my son-in-law. My call was returned very quickly and Matt was able to respond to the house within an hour. He quickly diagnosed the problem and ordered the necessary replacement part. Unfortunately it would be a few days before the part arrived, but Matt was able to get our refrigerator running very quickly. Great service, professional repair, and reasonable prices.
Matt called me back within about 5 minutes, watched the video I sent, and assessed instantly that the cost to fix my washer would exceed the cost of a new one. He could have charged me a service fee just to drive here and tell me the same thing. Kudos to Matt for being one of the good guys.
Our gas dryer was not drying clothes and I called mathew around 2 pm today. He showed up by 5:20 pm and it was all fixed within an hour with replacement parts for gas valves he had in his truck. Excellent and very reasonable price.
Honest solid work done! Matt is knowledgable and helpful and community oriented. He responded quickly to my request for service and made time to come out in a couple hours after a long day! Successful repair!
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1 change recorded — last scanned Sep 26, 2026.
Responsive same-day scheduling4.2