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Arbor Works describes itself on its own website as a team of arborists caring for trees and landscapes for homes in the MetroWest community. On the Better Business Bureau, the company describes itself as offering residential and commercial vegetation management, including tree trimming and tree maintenance. A recent customer said Arbor Works pruned several trees, communicated well, was punctual and was reasonably priced. A recent customer said the on-site crew members were polite, cleaned up at the end of each day and left zero damage. A recent customer said every worker was polite, both to them and to their neighbors. A 2025 customer who moved to Concord, Massachusetts said Brendon explained the differences between tree species and warned them about poison ivy on their property. That 2025 customer also said the workers who came to remove piles of branches and debris were helpful and worked quickly. A recent customer wrote that the company got the job done quickly but threw large parts of trees onto the yard instead of lowering them with rope, leaving large holes in the lawn, and that its machines left a hole and dents in the driveway.
They will get the job done and quickly but they will also damage your lawn with large holes because they chuck large parts of trees onto your yard instead of lowering it with rope. They will also damage your driveway with their machines as they created a hole and dents in our driveway
The on-site crew members were very polite and professional. Cleaned up at the end of each day and performed high quality work with zero damage. We couldn't be happier with the work/service provided by ArborWorks and highly recommend them!
Every single guy was very professional, funny and polite! Not just to me but to my neighbors! They did an awesome job! Hopefully I will not need them again but if I do or anyone that I know needs a Tree removed definitely will recommend them!!
Arbor Works did a very nice job pruning several trees. They communicated well, were punctual, reasonably priced and easy to work with. I will definitely use them again.
I have had the pleasure of being a customer of ArborWorks for almost two years since moving to Concord, Massachusetts, and I cannot recommend them highly enough! My experience has largely been thanks to Brendon, who has been nothing short of amazing. Brendon is always quick to respond, incredibly kind, and genuinely willing to help. He offers invaluable insights into tree care, providing creative solutions and options for handling various tree situations. Notably, he took the time to explain the differences between tree species and even warned me about the presence of poison ivy on my property—his knowledge is truly impressive! The entire team at ArborWorks exemplifies professionalism and kindness. Every worker who arrived at my property to help with the removal of piles of branches and debris was equally helpful and efficient. They worked quickly and with great care, making the experience seamless and stress-free. In short, ArborWorks, and especially Brendon, are a tremendous asset to the community. Their commitment to exceptional service and care for their customers is evident, and I am grateful to have found such a wonderful company. Thank you, ArborWorks, for everything you do!
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2 changes recorded — last scanned Sep 30, 2026.
