Arlington Masonry

Concrete steps, front stoops and walkways are what people call Arlington Masonry about — the same jobs surface again and again across five years of Google reviews. A homeowner writing in June 2023 described a new set of stairs, chimney repointing and several fixes around the foundation, scheduled promptly and finished ahead of time; another in January 2023 detailed a front stoop rebuilt with new cut stone, repointed granite slabs and loose treads recemented. The company says it was founded in 2021, is family-owned, and is led by a third-generation mason with more than 27 years of hands-on experience. Those are two different numbers and worth separating: by its own account the business itself is five years old, and its BBB file was opened in February 2026. That page carries an A- grade and the business is not BBB accredited. The written history runs from late 2021 to this summer — 32 reviews, nearly all five stars. The detailed ones cluster in 2021 through 2023 and keep naming Miles: an estimate given within hours and a walkway tread repaired inside 48 hours of the first call, a chimney assessed and repaired the following week at a price under two other quotes, a basement concrete repair quoted the same day and finished the next. Cleanup gets mentioned nearly as often as the masonry itself. What changed recently is the shape of the writing rather than the score. Fifteen reviews landed between early May and mid-June 2026, most a single line — "thanks luke", "my patio looks great again" — and they name a different person than the earlier cohort. They lift the average without telling a homeowner much, so lean on the older, specific accounts when you read the page. The one sour note is a 2★ review from September 2023. That homeowner, who had concrete steps running up both sides of the house, wrote that the volume of positive reviews had made them comfortable hiring the company and that they had not appreciated the way they were treated as a customer. It is the only complaint on file and it is three years old, but it is about conduct rather than a scheduling slip, so it is fair to ask how the company handles a dispute mid-job. A few loose ends before booking: BBB lists the business at Massachusetts Ave Apartment 246 with the phone (339) 242-0525, while the website publishes (781) 334-8037, and reviewers in 2021 knew the company as Arlington Masonry and Paving. Ask for its Massachusetts home improvement contractor registration number, and get the scope and price in writing before the crew starts.