Verified record
Profix Masonry, Waterproofing & Restoration is an Arlington-based masonry and waterproofing contractor built around its owner, John, who reviewers name directly in nearly every account of a completed job — patios, walkways, front steps, driveways, and basement waterproofing. The written record, all from 2024 and early 2025, is heavily positive. Reviewers describe John and his crew building new patios and walkways, repaving driveways, and waterproofing basements that had been cracking and leaking — one 2024 review said cracks and leaks in a basement were finally gone after the work. Another 2024 review described a set of front steps, called unrepairable by an earlier contractor because of significant cracking and settling, that Profix repaired successfully. A 2025 review tells a different story: after hiring the company, through a contact named Roy rather than John, to fix a foundation crack and redo some front-step stone, the reviewer said a driveway patch began caving in about a week later and the steps were left unfinished. Worth asking about directly: Profix's Massachusetts home improvement contractor license shows as expired in state registry records. For masonry and waterproofing work — patios, steps, driveways, foundation repair — the written history here is mostly strong and specific, with one serious complaint about a patch failing shortly after the job. Get the license situation squared away and ask exactly who will be doing the work before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Profix Masonry, Waterproofing & Restoration. Use it to sanity-check bids, then get the real number in writing.
Not sure which you need? Start with an inspection — many reputable companies assess free, and independent assessments run up to $500.
The wall run getting the drain — a full 30×40 ft basement is about 140 ft.
Estimated range
$7,600 – $15,000
Typical waterproofing project around $11,300
I called Roy out to fix a crack in my foundation and stop water getting into my basement, and he also offered to redo some of the stone on my front steps. The driveway patch he did started to cave in about a week after he left. For the front steps they didn't do the patch to the ground, so it stops about an inch high and looks terrible. All the debris from digging was either put under my deck or left where they dug. Now he won't respond to my requests to this fixed. Shoddy workmanship, through and through.
Professional and experienced profix and team are incredible for helping me and my wife awesome job would highly recommend
I got profix masonry to come out and give us a free estimate on my pool and patio I would highly recommend this company to anyone in the Boston area awesome job guys very professional and clean thank you profix
johnand his team did a PHENOMENAL job repairing our steps that were completely dilapidated from a previous company who built them. Most other companies said it wouldn’t be possible to repair them due to how significant the cracks and settling was, but profix was up for the challenge and set the right expectations on the end result. i wasn’t expecting it to be perfect because of how poor condition the steps were in, but we were THRILLED at how close to new they made the steps look. They truly underpromised and over delivered. They were responsive, friendly, on-time, clean, and incredibly professional from start to finish. It’s hard to find a company that does what they say they’re going to do and exceeds expectations, and I highly recommend using profix for a project like this to get it done the right way.
Great service very friendly would recommend
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1 change recorded — last scanned Jul 1, 2026.
Roof survived a major storm intact5.0
Owner-led communication4.8
44 years in businessNot yet rated