Armstrong Duct, Vent, Hearth & Home

Armstrong Duct, Vent, Hearth & Home is a family-owned air duct, dryer vent, chimney and gutter cleaning company based in Manchester, New Hampshire, run by the family for three generations since 1965 and serving Manchester, Nashua, Concord and surrounding towns. Technician Rick MacDonald has been a member of the National Air Duct Cleaners Association for more than 30 years and was inducted into its hall of fame in 2022, a level of industry recognition that's rare for a residential cleaning company. The volume of positive feedback is substantial — Google shows a 4.8-star rating from 1,051 reviews, with 51 in just the last six months. Reviewers across 2021 through 2026 consistently describe crews who show up on time, explain the process, and leave things clean, whether it's a dryer vent that hadn't been serviced in 20 years, ductwork in a newly purchased farmhouse, or a chimney inspection. Several customers say they've used Armstrong for a decade or more for recurring service. The record isn't spotless. A 2024 review described a dryer vent that needed re-cleaning twice within five months after a broken vent cover and lingering blockage weren't addressed the first time. A 2026 review called a $205 charge for a ten-minute, exterior-only dryer vent cleaning overpriced, and a 2023 review described a technician who arrived late and appeared to be under the influence. A few other reviews mention rougher edges — running 30-45 minutes behind schedule, leaving debris in a basement, or technicians using a customer's bathroom more than once. For duct, dryer vent, chimney or gutter cleaning in the greater Manchester area, Armstrong's scale, longevity and industry standing make it a strong default choice; asking upfront what's included in the price and confirming the arrival window are reasonable steps given the handful of pricing and scheduling complaints on file.