ARO Home Improvement

ARO Home Improvement is a one-person Dracut LLC run by Tony (Anthony/Antonio) Oliveira, in business since 2007 on kitchens, bathrooms, basements, flooring, trim, countertops and seasonal exterior work around the Merrimack Valley and into southern New Hampshire. The written record is entirely dated — the newest of 11 Angi reviews runs to August 2010, the oldest to July 2005 — but it tells a consistent story about Tony's own hands-on jobs. In 2009, reviewers praised trim and molding repair, a wood flooring install and a tile job that left one kitchen "looking wonderful," describing him as punctual, professional and reasonably priced. One 2009 customer said meeting him was like "hitting the jackpot" and went on to refer him to a neighbor and a friend. The record also holds a real warning. In an April 2010 review, a customer who'd been happy with an earlier laminate-countertop job hired ARO again to reface kitchen cabinets — and that job went badly: cracked laminate, doors and drawers that wouldn't fit or close, an unresponsive contractor, and 4-6 weeks of back-and-forth before the customer had someone else finish it. Two more reviews from 2009-2010 describe a job that ran a week instead of the promised two days, and debris plus a possible leak left unaddressed after the crew moved on. Before calling, two things are worth confirming directly. BuildZoom's directory records, which cite Mass.gov Consumer Affairs and Business Regulation filings, list ARO's home improvement and general contractor registrations — two separate numbers, #163597 and #209303 — as inactive and cancelled, and BuildZoom's own check found the #209303 general contractor license expired as of March 2026; get current registration proof from the Office of Consumer Affairs and Business Regulation before signing anything. And in one public reply to a 2005 complaint, Tony pushed back on the customer rather than address the work, calling it an attempt to get free labor — worth keeping in mind if a job doesn't go as planned. A Houzz profile also lists plumbing work under this same one-employee operation, with no plumbing licence found anywhere on file. The work itself — trim, flooring, tile, countertops — draws real praise when it goes well; just confirm the paperwork and get everything in writing given the mixed complaint history.