Assurance Pest Solutions

Assurance Pest Solutions works out of Medfield, and the reviews read like a steady stream of one-off wildlife calls: a squirrel through a kitchen screen after brownies left on the counter, bats checked for in an attic, raccoons back in the soffits for a third time. Same-day or next-day visits come up again and again, and named technicians — Dave, Kyle, Jay, Eric and Jeremy among them — show up so often across reviews they read almost like a roster. With 690 written reviews since 2021 and a 4.9★ average across 1,052 Google ratings, the volume is unusual for a pest company this size, and the Better Business Bureau gives it an A+. The specifics repeat: techs walk the whole property rather than just the reported spot — one review describes an inspection of a 3-family building that covered every unit, the basement and the exterior, with photos taken of the entry points found. In a 2023 review, a customer described Assurance solving a mystery noise that another pest company had waved off as probably an electrical issue rather than a pest. Wasp and hornet nests, ant lines around foundations, and carpenter bees also come up as routine seasonal calls. Not every visit goes smoothly. A 2026 review describes a circular, unresolved phone call trying to book a moth follow-up with the office, and another from the same year says a technician left without replacing glue traps despite visible spider activity, requiring the customer to track him down in the driveway to ask. Both are exceptions in a mostly five-star record, but worth asking about if a job is likely to need a callback. Assurance is a reasonable call for wildlife exclusion — squirrels, raccoons, bats, birds — and for routine seasonal pests like wasps, ants and carpenter bees. Confirm how follow-up visits and office scheduling work before booking if the job might need one.