Assurance Pest Solutions

Assurance Pest Solutions works out of Medfield and covers towns across the western and southern suburbs of Boston. A lot of what people call them for isn't routine — squirrels chewing through a kitchen screen for baked goods, a bat loose in the house, birds nesting at a roof peak — and technicians keep getting singled out by name (Dave, Kyle, Jay, Jeremy, Hector, Eric, Joe, Jeff) for showing up fast and handling it without drama. Google backs that pattern at scale: 4.9 stars across 1,052 ratings, and the Better Business Bureau has the company at an A+. What comes up again and again in the reviews themselves is honesty about the diagnosis — more than one customer describes a tech telling them there was no infestation rather than selling a treatment they didn't need, and one inspection ran an hour and a half with the visit cost applied toward any future work rather than charged separately. The everyday pest list gets the same treatment: full-foundation ant applications, mouse-proofing that reviewers say actually solved the problem instead of just knocking it back, carpenter bees, and repeat hornet-nest calls from the same customers year after year. The one recurring soft spot is the office, not the fieldwork. A recent reviewer described trying to schedule a moth follow-up as a circular conversation with a manager who wasn't reachable. Another reviewer clarified that an earlier complaint of theirs had also been about office staff rather than the techs, and noted the owner called directly afterward to sort it out — useful to know both that the friction shows up and that it gets a personal response when it does. Call them for a wildlife intrusion or any job where you want a straight answer about whether you actually have a problem, not just a quote for treatment. If you're setting up recurring service, it's worth pinning down scheduling and follow-up expectations with the office before you commit, since that's the one place where experiences diverge from the otherwise consistent field work.