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Most of the work Atlantic Weatherization does arrives through a program rather than a phone call: Mass Save and CAPIC send the crew to the house, and the homeowner often pays nothing out of pocket. The Salem company's Massachusetts home improvement contractor registration is active, BuildZoom lists a construction supervisor licence, CS-087977, in its owner's name, and the Better Business Bureau records it as trading since 1994 with about 20 employees. Its town permits from 2021 through 2025 — Methuen, Braintree, Milton, Manchester, Newburyport — are nearly all the same job: air-seal the attic and basement, blow cellulose into the walls and up to R-49 or R-60 overhead, weather-strip the doors, add attic ventilation. Several pair that with a strip-and-reshingle asphalt roof. The program customers are the satisfied ones. A homeowner writing in November 2025 said the crew assigned to her Mass Save job was attentive and easy to talk to, and that she could feel the difference in the house afterwards. In December 2025 another said her mother, who she calls a clean freak, kept remarking on how clean they left the site. A May 2025 customer named Brian and his crew for keeping her in the loop throughout. The one detailed older account, from 2017, describes dense-pack insulation drilled around the whole house with the holes plugged with wood, finished quickly, in a house that had been drafty before. The roofing side is where the complaints sit, and cleanup is what they have in common. In June 2026 a customer said the roof work itself was fair but nails were left across the lawn, shrub beds, walkways, gutters and driveway, and a screen door was damaged — the crew did come back the following week. A 2022 customer said much the same about a different job: the workmanship was good, the cleanup was not, and he pulled the mulch out of his flower beds himself. Two other accounts are sharper. In February 2026 a buyer who inherited a roof the company had installed a year earlier said their calls went unanswered after a leak, and in September 2023 a neighbour of a job site described the crew shouting from 7am and getting louder when asked to stop. One further matter a homeowner should weigh: Violation Tracker publishes a $9,240 penalty against the company from 2015 for a workplace safety or health violation. If your insulation or window work is coming through Mass Save or CAPIC, this is a crew people have been glad to be assigned. If you are hiring them directly for a roof, write the cleanup into the contract, agree who comes back and how fast, and ask what happens if the roof leaks a year on.
“If I could give them 10 stars I would!”
Atlantic Weatherization recently replaced our roof on our home. They did a fair job on the roof but left a lot of nails on the lawn, shrub beds, walkways and in the gutters. They left a few nails on the driveway as well. They damaged our screen door but did return the following week to repair it after we complained. What's infuriating is that we had to go out and purchase magnetic sweepers and spend days picking up the nails they left all over our yard! The pictures show the hundreds of nails we had to pickup! We're still finding nails to this day, a week after they left! They also damaged two of our heat pumps! We would not hire them again to shingle a dog house!
I had windows in my basement replaced by Atlantic. Although they were contracted through the Mass Save program and I didn’t have any out of pocket costs thru that program but they did great work. Fast efficient, they explained everything to me and I’m so happy with the windows. I will be calling them to replace my other windows that I need to replace.
Bought a home, roof was done 1 year ago by this company. They ignored our calls after a leak.
If I could give them 10 stars I would! The team is currently working on my mom’s house, thanks to Capic and MassSave. She is always raving about how amazing the team is! My mom is a “clean freak” and she’s so appreciative of how clean they leave the job site. It’s like they weren’t even there! Her landlord is very happy and appreciative of their work, professionalism and cleanness. When im ready, i will be calling them to work on my home too!
We got our house insulated through mass save and this was the company assigned to us. They did a great job and everyone on the crew was very attentive and easy to communicate with. We can tell a huge difference in our house after they completed the job too.
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1 change recorded — last scanned Jul 5, 2026.
Quotes that never go over4.8
Leaves homes quieter and draft-free4.5
BPI-certified building performance specialist3.2