Atlantis Pool Service, LLC

Atlantis Pool Service is a Cranston, Rhode Island-based pool company co-owned by Bryan and Weston, handling residential and commercial inground pool maintenance, openings, closings, and equipment service across a cluster of RI towns and the southern part of Seekonk, Massachusetts. Bryan started the business in 2004 after a pool-service career going back to 1995, and by the 2025 season the company had reached its 31st year in the industry and 22nd year operating in Rhode Island. The team holds several industry credentials, including five NSPF Certified Pool Operators, status as a Hayward Authorized Dealer, and instructor-level certifications through APSP and NSPF. The review record is dominated by long-tenured, highly specific praise. Multiple customers describe relationships stretching a decade or more — one reviewer has used the company for 10 years, another nearly 12, another "over a decade" — and consistently credit Bryan, Weston, and the rest of the crew (staff members Wes, Chris, and Kaitlyn are also named) with quick, clear responses to pool problems. A detailed 2023 review describes Bryan diagnosing a high-phosphate "swamp" pool after a winter of neglect and on-site construction, explaining the fix and follow-up in plain terms. Others describe the team installing a variable-speed pump and heater, guiding a first-time pool owner through years of questions, and helping a family recover a pool that had been mismanaged by a previous company. Against that record sits one detailed negative from 2024: a reviewer says it took the company nearly three weeks to reply to a request to add a new weekly-service customer, and when the reviewer then asked for cleaning only (without a pool opening) for an elderly client, a staff member declined to take on the account because the company doesn't do stand-alone cleanings without also handling the opening — even though, the reviewer says, Atlantis services other clients that way. It's a fair question to ask about for anyone trying to start service outside the company's usual season-long arrangement, though it stands apart from an otherwise strongly consistent record of responsive, knowledgeable service from long-standing customers.