Verified record
Auburn Oil is a small, family-run heating-oil company in Auburn, Massachusetts, and every review on file — all 34 of them, dating back to late 2024 — is five stars. The family says it spent 20 years delivering oil for other companies throughout Worcester County before starting its own business, and the site says every family member is a certified boiler technician. Its pitch is unblended oil with no added biodiesel, under the slogan "Oil You Can Trust," plus 24/7 oil burner, boiler and furnace cleaning, repair and safety inspections across Auburn, Millbury, Sutton, Oxford, and a dozen nearby towns. The reviews describe fast, personal service more than any specific technical fix: a customer who ran dry two days before Christmas got a delivery within 30 minutes of calling, in a December 2024 review; another whose regular provider failed twice during a cold snap got same-day delivery despite not being a regular customer, in a February 2026 review. A recurring name is Ed, the technician who shows up for burner cleanings and furnace service — one reviewer called an October 2025 cleaning "the most thorough...we've ever received," and several others simply thank him by name. Office staff get similar mentions, especially Aneta, credited in more than one review for setting up new accounts and getting oil out same-day. The written record here only runs back to late 2024, a shorter track record than some — but a consistent one so far. This is a solid pick if you want oil without biodiesel and same-day emergency delivery from people who show up quickly, even for non-regular customers — worth confirming pricing on your first order since it's the detail reviewers repeat most.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Auburn Oil. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
“Auburn Oil has been great. Quick response, affordable pricing, 24-hour emergency service and a very friendly customer service rep.”
“Auburn oil! Love those guys over there. Responsive and fair.”
We have been a customer for just over a year and the service has been excellent from the office staff to the delivery drivers. We are very happy that we switched providers.
Excellent customer service and very responsive. They go above and beyond to help out as well as give very informative advice on maintenance. Price is also very reasonable. Would recommend to anyone who needs a reliable oil service!
Auburn oil is always accommodating and prices are always some of the lowest around! They even inspected my furnace this past spring and their price couldn’t be matched. The woman who answers the phones is always pleasant and they deliver fast!
Just amazing service all around, can't say enough good things about this place and the great people.
Amazing! After going through couple oil companies in the area I am so happy I found Auburn Oil. Great stuff, Very fast service, great prices for oil and maintenance! If you are shopping around, do not look any further, auburn oil is simply the best.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 16, 2026.
Transparent diagnostics5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0
Two AC technicians out within a few hours5.0
Fast emergency response2.8
Local recommendations2.9