Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Auburn Oil. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Auburn Oil is a small, family-run heating-oil company based in Auburn that delivers to households across southern Worcester County and services the equipment it fuels. Its own site says the family spent twenty years delivering oil for other companies before starting their own, that every member of the family is a certified boiler technician, and that it supplies heating oil without added biodiesel. What customers write about, over and over, is speed. A 2025 customer called in a bind and had an emergency fill one to two hours later. Another, two days before Christmas 2024, was told by everyone else that nothing could come before the end of the week, and Auburn Oil arrived within thirty minutes of the call. A 2026 reviewer whose usual company had let their tank run dry a second time in a cold snap got a delivery from Auburn Oil despite not being a customer, with pipes close to freezing. Several people say they called on a Friday or Saturday and had oil the same day. The service side draws the same tone. Ed is named repeatedly — for an oil-burner cleaning a 2025 customer called the most thorough they had ever had, for a heating-system service done quickly and without mess, and for deliveries in icy conditions. Steve is named for a prompt repair in December 2025, and Aneta, who answers the phone, is named in review after review for setting up accounts and squeezing in orders. A 2026 reviewer had a furnace inspection done at a price they said could not be matched, and another notes a veterans' discount. Pricing is the other constant: customers moving from larger suppliers describe Auburn Oil's per-gallon prices as the lowest in the area, and repair pricing as reasonable. Two Nextdoor neighbours in Oxford and North Oxford said much the same in February 2026, one citing 24-hour emergency service and a friendly office. The caveat is age and depth, not quality: the record runs only from late 2024, and every one of the 34 reviews on file is positive, so there is no account of how the company handles a job that goes wrong. The reviews themselves read as genuine — varied in length and voice, naming specific staff, dates and incidents — but a homeowner should still confirm licensing and insurance directly, and ask what the service plan covers before winter.
“Auburn Oil has been great. Quick response, affordable pricing, 24-hour emergency service and a very friendly customer service rep.”
“Auburn oil! Love those guys over there. Responsive and fair.”
We have been a customer for just over a year and the service has been excellent from the office staff to the delivery drivers. We are very happy that we switched providers.
Excellent customer service and very responsive. They go above and beyond to help out as well as give very informative advice on maintenance. Price is also very reasonable. Would recommend to anyone who needs a reliable oil service!
Auburn oil is always accommodating and prices are always some of the lowest around! They even inspected my furnace this past spring and their price couldn’t be matched. The woman who answers the phones is always pleasant and they deliver fast!
Just amazing service all around, can't say enough good things about this place and the great people.
Amazing! After going through couple oil companies in the area I am so happy I found Auburn Oil. Great stuff, Very fast service, great prices for oil and maintenance! If you are shopping around, do not look any further, auburn oil is simply the best.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 34 new comments, added 17 new photos, established rating 4.1
Owner shows up personally4.5
No-upsell pricing4.5
Fast response4.4