AVIKSIS PLUMBING

Aviksis Plumbing has been taking plumbing calls out of Newton since 2007, run by its owner, Shimon Aviksis. Its Angi profile alone carries 137 reviews averaging a perfect 5.0, Google adds 4.5 stars from 14 ratings, and the Better Business Bureau grades it A+ — a spread of scores rare enough to notice, even though the company has never sought BBB accreditation. Independent write-ups outside those platforms tell a similar story: a Newton-area contractor directory and a general home-services site both single out clear communication and attention to detail, and a separate Birdeye listing puts it at 4.8 stars from 15 reviews. Recent activity is thin, though — just two reviews since the start of the year. One, an April Angi review, praises Shimon as responsive, punctual, and good at the work. The other, a Google review from May, tells a very different story — the caller says they were screamed at and treated with disrespect after trying to ask what they call a genuine question, and describes the whole interaction as unprofessional. Worth asking about before booking: Boston permit records tied to Shimon Aviksis show 15 plumbing permits filed since 2009, with six still open — a close-out rate that lags what's typical for the area. For a routine repair or install, the long run of praise across Angi, Google, BBB, and outside directories is the stronger signal here; it's still worth asking directly about the May complaint, and confirming that permits from past jobs have been properly closed out before committing to bigger work.