AVIKSIS PLUMBING

Aviksis Plumbing is a small Newton operation built around its owner, Shimon, and the reviews describe him personally almost every time — showing up during a blizzard to save a shower panel, calling back the same night a water heater failed on a Friday. The pattern across nine years of reviews, from 2017 through last year, is speed and fairness: more than one customer describes Shimon quoting a job, then either sticking to that number when they offered to pay more or cutting his fee when the work turned out easier than expected. That long run hit a rough patch this year. In a May 2026 review, a customer described calling to ask a genuine question and being screamed at before getting a word in — a sharp break from everything that came before it. And in a 2024 review, another customer warned that Aviksis Plumbing's online listing may have been hijacked by an outfit calling itself "Arrow Services," using the same address under a different name and phone number — worth double-checking who you're actually reaching before booking. Angi shows a 5.0 rating across 137 reviews with an "Approved" badge and lists a plumbing trade license (31000-PL-J, expiring May 2028) on the company's profile — that's Angi's own listing, not something verified against the state registry. The Better Business Bureau gives the company an A+ letter grade, though it is not a BBB-accredited business, and lists 19 years in business. For anyone in Newton considering a call, the history here is Shimon showing up fast and pricing fairly, but confirm you've reached the real Aviksis Plumbing, and this year's one sour review is worth keeping in mind.