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Four homeowners hired Bill Germaine more than once. One came back for a small addition in January 2025 after he had put a second story on their house seven years earlier; another, writing in June 2026, went from a roof they needed "like yesterday" to all-new windows, with a front entryway now under way. B&B Affordable Renovations works out of Westwood, Massachusetts with five employees, and the Better Business Bureau puts it at 25 years in business under Germaine, accredited since 2003 with an A+. The structural work is what comes up most. A March 2020 review describes a garage and breezeway replaced by a larger garage carrying a second floor open to the main house, with a thicker slab poured for car work and a steel beam so no support columns were needed. In July 2018 a customer had a full second floor added to a single-story cape and called the addition beautiful. A January 2018 review covers three bathrooms gutted to the studs; an April 2024 one, a garage addition built to the architect's plan. Mid-size jobs fill in around that: a rubber roof with a skylight, gutters and downspouts in October 2022; every window in a main house swapped for new-build units that November, with new trim, wall patching and HVAC lines relocated inside the walls; two bathrooms and a basement under way in September 2023. A September 2020 customer on BuildZoom singled out foreman Vinny and noted several small adjustments made free of charge. The complaints are serious, and they land on long projects. A July 2025 reviewer wrote of water in the basement, lack of heat, and being left emptying buckets for days with their concerns disregarded. In December 2024, another homeowner mid-renovation said they had pleaded for months to get the house weatherproofed and that it ultimately flooded, with substantial damage. A reviewer on the Better Business Bureau page calls the owner not trustworthy over a 2021 two-car garage addition. And the oldest BuildZoom account, from December 2016, describes a West Roxbury kitchen and bath job where a Boston building inspector cited code violations across four visits before the contract was ended by mutual agreement. For a roof, a window package or a garage addition, this is a crew homeowners have called back. On a long, live-in renovation, put weatherproofing and temporary heat into the contract with dates attached, and agree in writing what happens when a stage slips.
I needed a new roof like yesterday, B and B got on it immediately. Loved the roof had him change out all my windows. Loved the windows. Now working on new front entry way. Pretty sure I am going to love that too. B&B are honest dependable and professional.
We hired Bill of B&B for our renovation project in January of 2024. Since then, we have had water in the basement, lack of heat, and a number of other issues. He has often disregarded our concerns and at times left us emptying buckets of water and no heat for days. When we hired Bill, he told us it would be 4 to 6 months to complete the work. We went 17 months into the contract, with no single room in our home completed. He never gave us a timeline for completion. Now understanding his process, we would have had a finish-by date for each step with smaller scheduled payments and a hefty penalty for non-completion by that date. We have had to deal with the bathroom pipe being snaked in after drywall and plaster was completed and finished tilework needing to be cut to expose a buried drain. It has been extremely challenging working with Bill. I suggest anyone looking to hire Bill to check his history before making a decision.
We hired Bill to do a small addition for us after hiring him 7 yrs ago for a second story addition. We were very happy with the quality of work and pricing, so we reached out to him for our latest project, and have not been disappointed. Even during the unpredictable NE winter, he has kept to his schedule and is in touch with us regularly to keep us informed on the progress. Very happy so far.
Currently undergoing a major home renovation and extremely disappointed with B&B. Understanding weather conditions looked poor, we had pleaded with Bill to weather proof our home (which he hadn’t done for months). Our house ultimately faced substantial flooding and damages. If you are planning to work with him, please make sure every little detail is in the contract and that you get expected timelines for completion. Note that payments are heavily front loaded, and I would advise against paying in advance of any milestones not reached (despite how little work is left). Do not move forward with any change orders until the pricing is disclosed up front.
We have a garage addition project with Bill. He did a great job on explaining all aspects of what will be done and how it looks at the end. The team is professional and following the architecture plan, all the work were nicely done. Bill is a great guy, I can talk to him whenever I have doubt, one suggestion I had is if there is any special need before the project, just discuss it and note it down in the contract.
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2 changes recorded — last scanned Sep 11, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from B&B Affordable Renovations, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Service area
Service area
Languages
Languages
Decks and porches5.0
Clients returning for 10 and 20 years5.0
Detailed craftsmanship5.0
Renovates century-old structures5.0
