Bath Fitter

Bath Fitter's Auburn, NH office runs on speed: reviewer after reviewer describes an old tub gone and a new acrylic shower or tub-to-shower conversion installed in a single day, often in under six hours. The company says it has done this kind of work for 40 years and offers free in-home estimates; its Auburn location — a corporate-owned branch — shows 4.7 stars from 148 reviews naming this specific office, while its broader Google profile runs 4.8 stars from 144 ratings. The same installer names turn up again and again — John, Greg, Joe, and Darrin among them — credited with covering floors before starting and hauling away every scrap of the old tub when they finish. A recent review from August 2026 describes Greg and Alex arriving at 8:30 and finishing a walk-in shower the same morning; an April 2026 review describes converting a 45-year-old bathtub/shower setup and called the salesman, Drew, unusually knowledgeable and unhurried. Its Better Business Bureau file carries an A+ grade, and the acrylic installs come with a lifetime warranty spelled out on the contract, according to a customer who itemized it in her own review. Not every job has gone this smoothly. Maine's Attorney General brought a consumer settlement against Bath Fitter alleging unlicensed plumbing work, non-conforming construction contracts, plumbing installed before a permit was issued, and misrepresented employee license status. A review posted in December 2025 described a full bathroom gut from about two years earlier where grout developed mold, a tub stopped holding water, and both vanity sinks came loose because they were glued rather than secured, with no further response from the company. A separate review, originally posted in 2023, was updated as recently as February 2026 to say a leak was still unresolved. And a 2024 review said an $11,000 quote for a single tub/shower combo felt steep next to a full bathroom redo done elsewhere for about the same money. This is a fit if you want a tub or shower swapped out fast and are comfortable paying for the acrylic system and its warranty. Given the mix of consistent praise and a handful of serious complaints, ask specifically what the warranty covers for leaks and loose fixtures, and get the full price in writing before you sign.