Verified record
The company describes its Auburn, New Hampshire office as a corporate-owned branch doing one-day acrylic bathtub, shower and tub-to-shower conversion installs with a lifetime warranty, and it says it has been in business 40 years. In an April 2026 Google review, a reviewer converting a 45-year-old tub and shower to a walk-in shower wrote that Drew, the salesman, never rushed or pressured them, and that installers John and Joe offered suggestions during the install and left the place so clean you would not know anyone had been there all day. A January 2026 customer had the tub and shower replaced in both bathrooms in the same week, with John S. doing all the work. They had thought Bath Fitter only did tub-over-tub work and found it does complete tear-outs and replacements; the one issue was some confusion over the final price with the salesperson, who clarified it quickly. A March 2026 reviewer called it the third bathroom Bath Fitter had done for them. A July 2025 reviewer wrote that John, Darrin and Ryan removed an old tub and installed a walk-in shower in five hours, and a February 2025 customer had the tubs and showers in three bathrooms done in two days. In December 2025 a customer wrote that a complete bathroom gut done two years earlier cost $23,000, that the grout had mold within six months, the tub would not hold water, both sinks were coming loose from the vanity because they were held in with glue, the ceiling had peeled and rotted twice, and the company had stopped answering their calls. A September 2024 reviewer who inherited a warranty described water damage to the kitchen ceiling after a tub repair, at least five visits without a permanent fix, and manager Rob going unresponsive after three requests to repaint the ceiling. A 2023 Google reviewer updated their review in February 2026 to say water was still leaking with no resolution.
“alleged that Bath Fitter engaged in unlicensed plumbing activities, used non-conforming construction contracts, installed plumbing before a plumbing permit issued, misrepresented employees? license status”
“18. Since 1999, Bath Fitter has performed in excess of 13,000 bathroom installations, improvements or renovations in the State. 19. Bath Fitter advertises by print and television media announcing “[w]ith Bath Fitter®, style and safety are easily affordable. Call us for a free in-home estimate.” 20. Bath Fitter sales representatives respond to consumer inquires with a visit to the consumer’s home. Consumers can select the type of tub or shower, acrylic wall systems (surrounds), on-off valves, drains, traps, vents, toilets, sinks and other fixtures and accessories for the bath. Existing b”
Both Greg and Alex were here at 8:30 and did an excellent job installing the walk-in shower. Juan was very helpful in help with the choices they had. All around great experience.
They are awesome! We had NewPro originally do our bathroom and did a terrible job. Used cheaper materials than promised, amongst other things! This team came out twice in one day to make sure everything was scoped perfectly and we got the best deal we could.
The entire process of converting our 45-year-old bathtub/shower setup to a modern walk-in shower was fantastic from start to finish. Drew was our salesman and he was incredible. His knowledge of the product was so extensive and at no time during our meeting with him did we feel rushed or pressured to buy. He outlined the many possibilities we could choose from, always keeping our personal preferences in mind. He also laid out clearly the different finance methods we could choose from to pay for our project. John and Joe were our installers and the reviews about these two guys on the website was stellar. And once they arrived at my house the reviews were so accurate. They were so knowledgeable, extremely friendly and courteous, and unbelievably hard workers. They offered us suggestions during the installation, which was appreciated. You could easily tell that these two guys have worked as a team. When they were done they left our place so clean you wouldn’t have known installers had been there all day ripping out and installing a new shower. I wouldn’t hesitate to use and recommend this Bath Fitter group to others. In fact, if I used them again I wouldn’t even get multiple quotes reflecting how impressed and satisfied I was with them.
This was our third bathroom that Bath Fitter has done for us. Every job has been fantastic, including this one. High quality materials, great workmanship, and meticulous detail is what keeps us coming back. John spent the day here and when he left the bathroom was transformed!! Thank you!
John was promptly here for the install of new tub did great and kept the floor protected. Cleaned up and took all debris with him when finished. It looks absolutely amazing. John was respectful and professional even with my toddler asking him questions. Job well done… thanks
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1 change recorded — last scanned Sep 14, 2026.
Typical New Hampshire range for this kind of work, from regional averages — not a quote from Bath Fitter. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$24,200 – $39,600
Typical bathroom remodel around $31,900
Bathroom renovated from the floorboards up5.0