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Baystate Screen and Window is a South Shore Massachusetts window and screen repair company that has been fixing, replacing and installing insulated glass windows for 15 years, according to its own website. The company describes itself as locally owned and operated, with drop-off and pick-up points in Weymouth, Pembroke and Plymouth and a stated two-day turnaround for glass repairs. A 2023 Google review described having the glass replaced on a large double-panel sliding window with internal grilles: the repaired window was delivered in under 24 hours, looked new, and the company quoted a price before starting work. The Better Business Bureau lists the company with an A+ rating (it is not BBB-accredited), and Google shows a 3.4-star average from five ratings. Sources disagree on where the company is actually based: the BBB profile lists a South Weymouth address while the company's own About page states it is located in Norwell. It's worth confirming the current office or drop-off location directly before scheduling. The company states it offers free estimates. Homeowners in Abington, Braintree, Hingham, Marshfield, Plymouth and the other South Shore towns it lists as its service area can bring a foggy or cracked insulated-glass window in for repair, or have one replaced on-site.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Baystate Screen & Window. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
I had the glass replaced on a large double panel sliding window with internal grills. It was less than 24 hours from my initial call to Baystate to when they had delivered the repaired window. It looked like new. They quoted a price before any work was done. Great service.
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1 change recorded — last scanned Sep 16, 2026.
Root-cause repairs5.0
Repair specialist5.0
25 windows replaced in two days5.0
Historic restoration expertise5.0