Bernardo Construction LLC

Bernardo Construction LLC is a small Georgetown, Massachusetts outfit run by Anthony Bernardo, and the company's own paperwork tells two different tenure stories: its Houzz page claims "over 20 years of experience," while Massachusetts business records and HomeAdvisor both put the LLC's start in 2018 — likely Anthony's personal career length, not the company's age. What the written record actually shows is a burst of client work concentrated in 2018 and 2019, split across HomeAdvisor and Houzz, with nothing posted since. Eight of nine reviews from that period are five-star, and they describe real jobs: a deck rebuilt "up to code" with fair pricing, a combined kitchen-and-bathroom remodel a customer said exceeded expectations, a kitchen backsplash Anthony's brother Joe installed after a last-minute schedule opening, and repeated notes about prompt callbacks and clean job sites. The one sour account is worth knowing before calling. In 2018, a customer's new bathroom remodel developed grout that started breaking apart; Anthony agreed to come back and fix it, then went silent through emails, voicemails, and a letter. The complaint shows up on both HomeAdvisor and Houzz — it's the same customer and the same words on two platforms, not two separate incidents — and the company's public reply to it was a generic "Thank you so much for the kind works. Talk soon," which never addressed the actual problem. The Better Business Bureau gives the company an A+ rating (it is not BBB Accredited) and lists a Massachusetts building-regulations license number for it, though that's the Bureau's own record rather than a state-verified credential. HomeAdvisor separately identifies the business as veteran-owned. Before booking, it's worth asking directly how a callback issue like Anne D.'s would be handled today — the written record simply doesn't extend past 2019, so there's no way to see whether that pattern changed. For a homeowner planning a kitchen or bathroom remodel, or a deck project, in the Georgetown/North Shore area, the early reviews suggest solid, personable work — just confirm current availability and get any follow-up commitments in writing.