Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Bertola Custom Homes & Remodeling Massachusetts. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
Bertola Custom Homes & Remodeling is a Waltham-based renovation company BBB lists at 21 years in business, run by owner Joe Bertola; BBB grades it A+ (not accredited) and its Massachusetts home improvement contractor registration is active. On Google the company holds 4.8★ from 16 ratings, and the written record — 13 reviews from 2023 into 2026 — is dominated by full-scope renovation work. A 2026 review describes a full renovation of an 1896 Boston triple decker, relocating and rebuilding the kitchen, adding a new interior staircase and building three new porches, with Joe praised for a modern aesthetic and following through on the details. In a 2024 review, a homeowner walked through a kitchen renovation from demolition through permitting to completion, naming crew members Victor, Wellington and Marco and describing them as on time, respectful of the property and ready with a solution even for a Saturday emergency. Bathroom work gets its own praise: in a 2025 review, Joe personally accompanied a client to suppliers to work through design decisions on a bathroom remodel, and a 2023 review described a similar bathroom project with steady contact and negotiation throughout. A 2024 review also credits the team with restoring a home's front entrance "to its splendor," and a beach-condo kitchen update is described as a full reboot — new taller cabinetry, updated appliances, and a wider sink — coordinated through weekly update meetings. The one negative account is a 2024 review from a condo rehab client who called the finished work fine but the value subpar — describing Joe as a savvy salesman who steered them toward pricier options and charged labor costs they felt were out of line with what other experienced contractors would have charged for the same scope. For a full kitchen or bathroom remodel, or a larger whole-home renovation, the reviews back up steady communication and finished results — just get itemized pricing up front given the one account of being steered toward the pricier end.
Joe Bertola’s company is an excellent partner in your home renovation project. There is a really strong management team to build your contract as well as manage the timeline of the project. I’ve seen Joe and team go the extra mile to make sure the homeowner’s expectations are exceeded. The team is also supportive after the project ends. A true partner.
I had the chance to see their work up close and was genuinely impressed. Everything is executed with a clean, modern look, and the attention to detail really stands out. You can tell they take pride in what they do and focus on delivering quality results. Definitely a company worth considering if you’re planning a project!
We are extremely happy with the work Bertola Custom Homes did on our 1896 Boston triple decker. This was a full home renovation - including relocating and making a beautiful kitchen, creating a new internal staircase, and building three new porches. Joe has a fantastic modern aesthetic and he really pays attention to detail and backs up his work. We had weekly meetings with Renata and Geo and were able to keep on top of choices we had to make and apprised of the schedule. Joe always provided good solutions to any issues that came up. He's a great problem solver and very chill. Joe's main work crew - Victor, Wellington, and Joao - are excellent at flooring, framing, installing windows & doors, and taking care of details. We now have our dream home and highly recommend Bertola Custom Homes.
Joe Bertola and his team did a bathroom remodel for us a few months ago. The service and quality of workmanship were impeccable. Joe provided valuable ideas for the final design and personally accompanied us to suppliers to help us with decisions. All members of the crew were friendly and responsive. Our house was kept clean throughout the project. They finished on time and followed up to make sure everything was completed to our satisfaction. We strongly recommend Bertola Custom Homes and Remodeling.
Very happy to find a trustworthy builder
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Established 3.8 rating
Held to quoted price despite added scope4.5
Handles Boston permitting3.9
Flooring specialty3.3