Boston Comfort Systems

Boston Comfort Systems is a West Roxbury, Massachusetts HVAC and plumbing contractor listed on Thumbtack with a Massachusetts Home Improvement Contractor license and a passed background check. Thumbtack shows a 4.5-star average from 90 ratings and 108 completed projects, and lists services spanning central air conditioning installation and repair, heating system installation and repair, thermostat work, and drain and pipe repair. The written reviews on file are limited but positive. A 2025 review describes a same-day Nest thermostat installation finished in under an hour after a quick response to an urgent request. Another 2025 review describes a thorough A/C cleaning that included adding pebbles around the unit to keep soil out of the machine. In a 2023 review, a customer describes a technician named Vladimir as timely, efficient, and friendly, with the repair backed by a three-month warranty. One thing worth flagging: Thumbtack's own rating breakdown shows 9% of its 90 ratings at one star, a meaningful share that isn't explained by the three written reviews quoted here, all of which are five-star. Homeowners considering this contractor may want to ask directly about past jobs that didn't go well, since the public written record doesn't currently include any.