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Verified record
Boston Heating and Air Conditioning is an East Boston HVAC company whose Google reviews mostly describe routine maintenance and repair visits — a thermostat fix, an A/C tune-up, a furnace acting up as the weather turned. Google shows a 4.4-star average from 22 ratings. A run of 2026 reviews describes technicians diagnosing issues quickly — a thermostat problem sorted out within half an hour, a wiring issue on an A/C unit flagged before it became worse — and explaining the work clearly; several reviewers noted the visit felt more thorough than a prior year's. It's worth knowing that a number of these recent reviews read very similarly to one another in structure and phrasing, which is worth keeping in mind when weighing how independent that recent wave of praise really is. The one serious complaint on record is a 2023 review describing a company vehicle repeatedly high-beaming and tailgating another driver at close range on the highway — a dangerous-driving account with no indication the company addressed it. For routine HVAC maintenance and small repairs, the technical work described here reads as competent and communicative. Given the driving complaint and the uniform tone of the newest reviews, it's reasonable to ask a few questions up front and see how the company responds before booking a bigger job.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Boston Heating and Air Conditioning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
I expected the routine HVAC maintenance to be straightforward, and it was completed thoroughly in just under an hour with a detailed explanation of the system's condition. This visit felt more comprehensive than the previous year's when different technicians handled it.
I was initially concerned about the cost of routine A/C maintenance, but the technician inspected and cleaned the system thoroughly in under an hour, providing a more detailed report than I've received in past years. He also pointed out a minor issue with the thermostat wiring that could become problematic, so I appreciated the heads-up.
After comparing both visits, I found that the first company just blew air through the vents without taking anything apart, while the second team methodically removed and cleaned each vent, which took about two hours but noticeably improved airflow in our home.
Compared to the previous technician who took over two hours, this one installed the thermostat efficiently in just about an hour and explained its features clearly. He also revisited some wiring concerns that were overlooked last time and ensured everything was functioning properly before leaving.
My heating system is running smoothly again thanks to their thorough maintenance. The technician was punctual, arriving just after lunch, and took the time to explain what he was doing. Highly recommend!
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Established 3.2 rating
Tough diagnostics solved4.8
Fast emergency response4.8
No hard sell4.8