Budget Overhead Door

Budget Overhead Door has been installing and repairing garage doors on the North Shore since 1995, working out of Peabody, and its Google reviews — nineteen of them stretching from 2021 to this year, all five stars but one four — tell a strikingly consistent story built around two names: John, the owner, and Eric, who does much of the installation work. The clearest thread is responsiveness. When a spring snapped and a homeowner needed the door fixed before a medical appointment, a 2026 review says John and Eric got there fast and had it done. In a 2025 review, another customer who'd struck out getting anyone else on the phone got same-day service on a broken spring; in 2023, a reviewer whose door was stuck open after hours said Budget 'came right out.' New-door installations get the same treatment. A 2025 reviewer had a full door installed and said Eric's crew explained how to program the remotes, the vehicle openers and the overhead camera, then left the site clean. A 2021 review describes John showing up with catalogs and pricing options after other companies either no-showed or tried to upsell a specific door, with Eric installing the eventual pick 'with ease' — 'even in heavy down pours' — and leaving it looking brand new. A 2022 review describes Eric returning to add a second opener after the customer was pleased with a first installation weeks earlier, programming a keypad and remotes to work across both doors. One especially telling account, from a 2022 review, has Eric called in to fix doors 'poorly installed by another person' — and fixing that mess within a few hours. And a 2024 review from someone who says Budget has serviced the same garage door for 18 years captures the shape of the relationship this company builds with repeat customers: 'totally thorough, fair priced and on time.' Pricing comes up unprompted and consistently as fair — several reviewers specifically contrast it with quotes or experiences elsewhere. The one thing to flag: recent written activity has slowed, with only one review in the last six months, though nothing in it or the years before it reads as a complaint. For a spring repair, a new door, or an opener upgrade anywhere on the North Shore, this is a shop with a long, specific history of customers coming back — and telling the same two names apart when they praise the work.