Build Remodel Design
Local business · 114 Cottage St, Boston, MA 02128, USA
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Highlights
- Consistent five-star reviews — all 15 Google ratings are 5 stars
- Transparent pricing — reviewers cite no hidden costs or surprises
- Clean, organized crews — noted across different renovation projects
- Repeat customers — several clients rehire for additional projects
Build Remodel Design is a one-crew operation built around Paulo Santos, who the company says has run it for 17 years with an in-house team that includes a carpenter, a site foreman, and a finishing painter. It's a design-build shop based in Boston, meaning Santos and his crew handle both the planning and the construction for residential and some commercial projects around the area. All 15 of its Google reviews land at five stars, and the praise repeats rather than varying from review to review: client after client describes a crew that shows up on schedule, keeps the site clean, and walks homeowners through decisions instead of springing surprises — including surprise costs — on them near the end. That consistency covers a range of work, from full bathroom renovations to a combined kitchen-and-living-area rebuild to gutting and remodeling rental apartments for a property owner, and a few clients mention calling Santos back for more than one project. The one thing worth flagging before booking is that this reputation lives almost entirely on Google — there's no BBB, Houzz, or Thumbtack profile to check it against, so it's worth asking to see recent project photos or speak with a past client directly rather than relying on the star count alone. For a full kitchen or bathroom overhaul, or a multi-unit remodel, the combination of one crew doing both design and build, a consistent five-star run, and clients who keep returning makes Build Remodel Design worth a call — just get the scope, timeline, and costs in writing since none of that is spelled out publicly.
Read the comments
Most recent comments
- 5.0Sep 15, 2025
Paulo is a builder who deeply cares about his projects. He is efficient, punctual, and is extremely detail oriented. Paulo follows up with trends and the newest innovations and delivers a great value to his customers. He take part in every phase of the project and even provides design ideas from scratch. If you want a builder with great vision, execution, and quality. Go with Paulo for any of your construction needs.
— Victor CabralView on Google Reviews ↗ - 5.0Sep 11, 2025
Paulo’s company and his team gutted and remodeled several of my apartments in a property i own in Boston<br><br>From start to finish he and his team walked me thru the entire process explaining to me his recommendations to make the apartments more marketable and valuable?<br><br>He and his team were, trustworthy, reliable, and clean.<br><br>Anyone that chooses Paulo‘s company will not be disappointed<br><br>It was a pleasure working with them all, and we will be using them again in the near future<br><br>Jim Zarrella
— James ZarrellView on Google Reviews ↗ - 5.0Sep 2, 2025
We hired Paulo for our Bathroom renovations and we were so pleased with the results. Not only was the quality of his work top notch, his extensive knowledge gave us comfort and peace of mind throughout the process, especially the time he spent one on one with us to walk through each decision. His team treated our home with care, and stayed clean and organized (as much as you can with construction). Needless to say we will happily use Paulo’s services again when needed.
— Tauana KimView on Google Reviews ↗ - 5.0Aug 29, 2025
The quality of the workmanship was exceptional — every part of the project was completed with care and precision. What really stood out was Paulo’s transparency and honesty throughout the entire process. There were no surprises, no hidden costs — just solid, reliable work from start to finish.<br>It’s rare to find a general contractor you can truly trust, and we’re so glad we chose Paulo. We wouldn’t hesitate to hire him again and highly recommend him to anyone looking for a reliable, skilled, and professional contractor.
— Lisa BatistaView on Google Reviews ↗ - 5.0Aug 29, 2025
Paulo and his crew have been working on my properties for over two years now off and on as needed. They do very good work and the cost of their service is very reasonable. I would highly recommend them.
— Doug OkunView on Google Reviews ↗
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Update history
Added 15 new comments, added 29 new photos, license now suspended, established rating 4.1
- state registry now shows the registration suspended
- behind the score: Consistent five-star reviews — all 15 Google ratings are 5 stars