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Call Free Flow is a plumbing business with a 4.7-star average on Google from 19 ratings. It offers free estimates and lists 24/7 emergency service on its website. A 2025 customer said they came home late on a Sunday to a septic system backing up, reached Brett by phone and got a visit scheduled for the following morning. That 2025 customer said his team was at the door early the next day and found the source of the problem, fixed it and cleaned up. In 2023, a customer called at 4:19pm about a massive leak in the basement and said Brett came over, shut the water off and had his men cleaning within 15 minutes of the call. A 2025 reviewer said Brett and his team arrived right on time and left no mess. In 2024, a customer called the price honest and fair and said that if you cannot reach Brett on the first call, he is worth a follow-up. A 2021 customer had a kitchen sink installed, going from a double to a single sink, and said the employee had trouble with the sink clamps and said he would apply extra sealant; the next day there was a gap between the sink and the counter. The same 2021 customer said the employee did not show for the return check and the manager was not responding to messages.
Brett and his team were fantastic. Professional, arrived right on time, did great work, no mess after. Highly recommend to anyone in the area
Quick response, great work and couldn't be happier with it
Brett & his team were great! I got connected with him late on a Sunday (it also happened to be Father's day) after coming home to our septic system randomly backing up on us. He was incredibly friendly on the phone, and able to schedule something for the following morning. His team was at our door early the next day, and were quick to find the source of the problem, fix it, & clean up. I would highly recommend Brett for any blocks, leaks, or cleanings you might need!
Quality of service is second to none and at a honest and fair price! You can't beat it. Brett stays busy, if you can't get him on the first call he's worth a follow up!
Called at 4:19pm because we sprung a massive leak in the basement. He came over shut the water off and had his men cleaning with in 15 minutes of calling. The fastest response time of any plumber, arguably faster than the fire department and the useless police department. Thank you again Brett for all you do! Life saver
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1 change recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Call Free Flow. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
State-verified plumbing license3.0