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Cape Cod Cleaning Services is a residential (and some commercial) cleaning company based in West Dennis, serving all of Cape Cod from Provincetown to Falmouth. The company says it has been in business on Cape Cod for over two decades, offering regular, deep, spring, post-construction, turnover, and emergency cleaning along with linen and towel rental and laundry services. Reviewers who have hired the company describe a consistent, multi-year relationship rather than a one-off job. Vacation-rental owners in Orleans, Provincetown, Truro, Chatham, and Eastham describe using the same cleaner for turnover cleaning between guest stays for anywhere from three to twenty years, several saying they have never had a guest complaint about cleanliness. Owner Solange, also referred to as Solange Sunny, is named directly and repeatedly across years of reviews as personally responsive to messages and easy to schedule around tight rental turnaround windows. One reviewer, a real estate agent who works with numerous cleaning services for her clients' rentals, called this company "in a league of its own" and gave it her exclusive recommendation. Google shows a 4.8-star average from 42 ratings. Two reviews from July 2026 stand apart from that pattern. Both describe the crew arriving roughly three hours late with little communication. One, for a one-time cleaning quoted at $600 for a 750-square-foot home, said the result did not match the price. The other, for a move-in clean, reported trash left behind and some areas either superficially cleaned or missed outright. Anyone booking a one-time or move-in/move-out job may want to confirm the arrival window and scope of work up front, since these two complaints came after a long run of five-star reviews for the company's regular, recurring cleaning work. Overall, this looks like a solid call for a Cape Cod homeowner or vacation-rental owner who wants a dependable, recurring cleaner familiar with the demands of guest turnover -- the track record for that specific work is deep and consistent. For a one-time deep clean or a move-in/move-out job, it is worth setting clear expectations on timing and scope given the two recent complaints.
We have been working with Cape Cod Cleaning Services for the past five years, and I truly couldn’t recommend them more highly. We own a large home in Orleans that we rent seasonally, so having a cleaning company we can completely trust is essential. Every time the Cape Cod Cleaning team comes, the house is spotless. Their attention to detail is exceptional, and they consistently maintain the high standards our guests expect. What really sets this company apart is not only the quality of their work, but also their professionalism and reliability. They are responsive, organized, and always quick to answer calls or text messages. The managers are readily available whenever we need to make scheduling changes or have a question, and they are always kind, accommodating, and easy to work with. The entire team is trustworthy, hardworking, and brings such a positive attitude and wonderful energy into our home. It is always a pleasure having them here. If you own a luxury home—or any home that deserves exceptional care—Cape Cod Cleaning Services is the company to hire. They consistently exceed expectations, and I recommend them without hesitation.
We are very satisfied with Cape Cod cleaning. They are responsive, professional and the house always looks better than great!
We have hired Cape Cod Cleaning Services for the past 5 years for our condo rental in ptown and we truly appreciate their partnership. Their team is very thoughtful and detail oriented. They do a great job and follow the instructions well. Our guests have always been satisfied which has earned us 5* on Airbnb and 10 on VRBO.
This is the first time in my life I have ever written a Google review. I’ve dealt with bad companies and rude service and I’ve never cared enough to write a review. I’ll start by saying when they quoted me $600 to do a 750 square-foot home, I thought this was going be the nicest cleaning I’ve ever seen. Think again! The second thing that happened is they showed up three hours late. And hand on the Bible, The average 10-year-old would’ve been more thorough. Some areas were clean, kinda. And then other areas you could tell they were even there. Most of it looked like they wiped it one time with a wet rag and called it good. I was very polite and patient at first with the woman I was speaking with over Text message. I sent dozens of photos of the unacceptable job her workers did. I asked her to take a little money off the initial price that was already outrageously high. I offered to pay her $400. She was loud, rude, obnoxious, and lied about how long her employees were there and also lied about the original condition of the house. Whatever woman that was in charge there that I was talking to was so awful and exhausting that I didn’t feel like keeping it going so I just paid her the $600 so that I could forget about it. Definitely hire these people if you hate money, Communication, work quality, and your sanity!
I have never written a negative review before, but given how this company handled our move-in clean, I feel obligated to warn others. To start, the cleaners arrived about three hours late with very little communication. By the time they finally showed up, it was late in the evening, and they appeared to rush through the job before leaving. Unfortunately, the cleaning itself was far from satisfactory. Trash was left behind, several areas that were supposed to be cleaned were either missed entirely or only cleaned superficially, and the overall quality was nowhere near what we paid for. It was obvious the job was rushed rather than completed thoroughly. What was even more disappointing was the company’s response when we reached out to address these issues. Instead of taking accountability, our concerns were dismissed, leaving us feeling like our business didn’t matter. Between the excessive delay, the poor quality of the cleaning, and the lack of professionalism in handling our concerns, this was an incredibly frustrating experience. I cannot recommend this company to anyone looking for a reliable, thorough, or professional cleaning service.
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Added 37 new comments, added 23 new photos, established 4.2 rating
Accommodating for households with special needs4.3