Verified record
Seasonal rental owners describe years of cleaning support from Cape Cod Cleaning Services, while two July 2026 accounts report late arrivals and incomplete work. Google lists 4.8 stars from 42 ratings. Based in West Dennis, the company says it has operated for two decades and serves all of Cape Cod, naming towns from Bourne and Falmouth to Truro and Provincetown. It offers regular, deep, spring, post-construction, turnover and emergency cleaning, plus laundry and linen and towel rental. A July 2026 customer who rents a large Orleans home seasonally described five years with the company. They said the house was left spotless and praised quick replies to calls and texts, readily available managers and accommodation of scheduling changes. Another July customer described five years of cleaning for a Provincetown condo rental, praising attention to detail and the team’s ability to follow instructions. A Truro vacation-home owner writing in March 2026 likewise described five years with Solange and her staff, with reliable cleaning, responsive messaging and easy scheduling between short stays. Detailed older accounts describe what turnover and seasonal cleaning involved. In February 2024, a rental owner said the team handled weekly turnover cleans including linens, and had done so for three seasons without a cleanliness complaint from guests. Their start-of-season deep clean included window screens, the oven and an outdoor grill. The team also put out a gift and welcome card supplied by the owner. A May 2024 customer praised spring cleaning to open a Chatham home; a September 2024 beach-house customer said sand and dust were removed. In March 2025, a customer described a deep clean followed by regular visits, including cleaning corners, picture tops, the kitchen and bathroom. The July 2026 complaints describe different results. One reviewer said a $600 cleaning of a 750-square-foot home began three hours late and left areas poorly cleaned. They said they sent photographs, offered $400 and ultimately paid the full $600 after an upsetting exchange over the work, time spent and original condition of the house. A second review described a move-in clean with an arrival about three hours late, little communication, trash left behind and areas missed or cleaned superficially. That customer said the company dismissed their concerns. Longer-standing customers have also described continued use. A July 2025 reviewer reported twenty years with Solange and her group. A May 2025 customer said a punctual, thorough deep clean led them to arrange recurring visits, and praised quick replies to text messages.
We have been working with Cape Cod Cleaning Services for the past five years, and I truly couldn’t recommend them more highly. We own a large home in Orleans that we rent seasonally, so having a cleaning company we can completely trust is essential. Every time the Cape Cod Cleaning team comes, the house is spotless. Their attention to detail is exceptional, and they consistently maintain the high standards our guests expect. What really sets this company apart is not only the quality of their work, but also their professionalism and reliability. They are responsive, organized, and always quick to answer calls or text messages. The managers are readily available whenever we need to make scheduling changes or have a question, and they are always kind, accommodating, and easy to work with. The entire team is trustworthy, hardworking, and brings such a positive attitude and wonderful energy into our home. It is always a pleasure having them here. If you own a luxury home—or any home that deserves exceptional care—Cape Cod Cleaning Services is the company to hire. They consistently exceed expectations, and I recommend them without hesitation.
We are very satisfied with Cape Cod cleaning. They are responsive, professional and the house always looks better than great!
We have hired Cape Cod Cleaning Services for the past 5 years for our condo rental in ptown and we truly appreciate their partnership. Their team is very thoughtful and detail oriented. They do a great job and follow the instructions well. Our guests have always been satisfied which has earned us 5* on Airbnb and 10 on VRBO.
This is the first time in my life I have ever written a Google review. I’ve dealt with bad companies and rude service and I’ve never cared enough to write a review. I’ll start by saying when they quoted me $600 to do a 750 square-foot home, I thought this was going be the nicest cleaning I’ve ever seen. Think again! The second thing that happened is they showed up three hours late. And hand on the Bible, The average 10-year-old would’ve been more thorough. Some areas were clean, kinda. And then other areas you could tell they were even there. Most of it looked like they wiped it one time with a wet rag and called it good. I was very polite and patient at first with the woman I was speaking with over Text message. I sent dozens of photos of the unacceptable job her workers did. I asked her to take a little money off the initial price that was already outrageously high. I offered to pay her $400. She was loud, rude, obnoxious, and lied about how long her employees were there and also lied about the original condition of the house. Whatever woman that was in charge there that I was talking to was so awful and exhausting that I didn’t feel like keeping it going so I just paid her the $600 so that I could forget about it. Definitely hire these people if you hate money, Communication, work quality, and your sanity!
I have never written a negative review before, but given how this company handled our move-in clean, I feel obligated to warn others. To start, the cleaners arrived about three hours late with very little communication. By the time they finally showed up, it was late in the evening, and they appeared to rush through the job before leaving. Unfortunately, the cleaning itself was far from satisfactory. Trash was left behind, several areas that were supposed to be cleaned were either missed entirely or only cleaned superficially, and the overall quality was nowhere near what we paid for. It was obvious the job was rushed rather than completed thoroughly. What was even more disappointing was the company’s response when we reached out to address these issues. Instead of taking accountability, our concerns were dismissed, leaving us feeling like our business didn’t matter. Between the excessive delay, the poor quality of the cleaning, and the lack of professionalism in handling our concerns, this was an incredibly frustrating experience. I cannot recommend this company to anyone looking for a reliable, thorough, or professional cleaning service.
Specializes in
Also offers
Service area
Languages
2 changes recorded — last scanned Sep 30, 2026.
This homeowner's painter of choice for 3 years5.0
Detail-oriented painting4.8