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Verified record
Capeway Plumbing & Heating is a Plymouth-based company offering general plumbing, water heater, and fixture installation work across Cape Cod and the South Shore. Its written record is modest but mostly positive: 11 reviews from 2023 through this year, with named technicians Will, Caleb, Chase, and John coming up repeatedly for prompt, communicative service. Recent reviews describe a tankless water heater installation that was on time, competitively priced, and well communicated, and a burst basement pipe that flooded a home getting a faster response than other companies the customer had used before, with the price called great. In a February 2024 review, a customer described the crew finding and fixing three separate leaks in a dryer vent hose the same morning they called, going the extra mile to track down every leak rather than stopping at the first one. In a January 2026 review, a retired builder looking for a plumber for a new accessory dwelling unit on the outer Cape said Capeway was the only company — out of a past sub, five others contacted, and three off-Cape companies — to give a serious, prompt response, showing up the next day to price the job. The one clear blemish: in an October 2023 review, a customer described the crew as rude and said they didn't respect personal belongings while working. It's the only negative account on file, and an older one, but worth knowing about. Given how few reviews there are, it's hard to say how representative either extreme is, but the volume of specific, positive detail is meaningfully stronger than the one complaint.
We had a great experience with Capeway Plumbing! They installed our tankless hot water heater and did a terrific job. They were on time, competitively priced and had excellent communication throughout the process. We’ve also reached out to them since for smaller issues (including some user error on our end), and they were quite helpful explaining what we did wrong and how to fix it. Highly recommend Capeway Plumbing for both big and small jobs.
Excellent customer service and communication. I’m so glad to have found my new plumber and I highly recommend Will for your plumbing needs.
Quick response, friendly and hard workers. We had an old hot water tank that broke and made a mess on the floor with leaking water. When we called this company, they were working on other customers but still told us to shut off the gas and water to connect to the broken tank. Soon after Will finished that customer he came to our house and cleaned up the mess. We got a new hot water system within 2 days. We are lucky to find this company.
My husband (a retired builder) needed a plumber on the outer cape for our new ADU. He contacted a past sub, and five others but no serious response. He called three off cape companies and Capeway Plumbing came out the next day, looked at the job, we agreed on a price and the following day a crew was out doing the rough in. The work is well done, the techs are very competent and seem to have a good work ethic. We did not have any billing surprises and we appreciated the fact that they wanted to get a good start before asking for upfront money. If your project is on the lower cape, do not hesitate to give them a call, they just might surprise you. ,
The personnel at Capeway were very professional and the quality of their work was excellent. They were also very prompt.
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1 change recorded — last scanned Jul 2, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Capeway Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Solves stubborn problems5.0
Multi-trade reliability4.5
Real emergency response4.3
Handles complex diagnostics4.8
One customer since 20113.4
State-verified plumbing license3.7
