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A 2014 Houzz customer said Capewide Enterprises walked them through the financing, planning, testing, excavation, installation and inspection of a septic system replacement, starting with triage of a pipe crack and leak on Christmas Eve. Houzz lists the company in Mashpee, MA, with 4.3 stars from 6 ratings; Google shows 4.3 stars from 8 ratings and Porch 4.5 stars from 117. A 2017 Google customer said they used Capewide to pump out their septic tank in May 2015 and again in May 2017, and that when they discovered a problem, the company resolved it in a manner that customer called fair. A 2015 customer who booked a routine septic tank pumping said the company had pulled the plans from the town before the young man arrived; while digging to reach the tank, he found a cluster of roots from a recently planted tree and explained that the tree would eventually damage the septic system if left where it was. A 2015 customer said Capewide helped turn raw land into a buildable lot with all proper permits. A 2013 Houzz customer described a new home built after the old one was demolished, from demolition on 1/10/11 to the occupancy permit on 6/23/11, and said Joao and Rich met their budget and delivered the project ahead of schedule. A 2014 customer said more than 75 percent of their home was remodeled over 3.5 months, and that Joao and his crew let them know what to expect at each phase. A 2023 Houzz customer thanked Joao Junqueira for a new bathroom and thanked Dave for keeping them informed of the daily projects. A 2020 Houzz reviewer said a 20-year-old house in North Falmouth was rebuilt from fall 2014 to spring 2015 for over $300K, that the new foundation developed a crack after about 9 months that got worse over time, that water was coming into the basement on a regular basis, and that Joao did not respond to several phone calls and texts. A 2019 Google reviewer whose basement flooded said Capewide had a plumber call back to say he would be there in 15 minutes, but he never showed and did not call to say he was not coming until 5 hours later. Its Massachusetts home improvement contractor registration, number 143358, is expired on the state registry.
Mr. Joao Junqueira, I want to thank you for my beautiful new bathroom. I absolutely love it! Your employees were so kind and thoughtful. i never had a moment of anxiety with everyone coming and going during the construction. Please thank Dave for keeping me informed of the daily projects. Rachel and also kelly were so helpful and gracious. I would recommend your company to everyone. Sincerely, Ann Hughes
Rebuilt a 20 year old house in North Falmouth from the Fall 2014 - Spring 2015 for over $300K. Increased size from about 900 to about 2,000 sq ft. with many upgrades. Although his subcontractors did a fine job, our new foundation developed a crack after about 9 months that got worse over time. We now have water coming into our basement on a regular basis and Joao is not being responsive to several phone calls and texts. I even called him just to get a referral to someone who could help...no response. Very disappointed that Capewide DID NOT stand behind their work. BEWARE !
My basement flooded in July and trying to get a plumber to answer a call or return my voicemail was next to impossible on the Cape. When Capewide answered my call and had a plumber call me back to tell me he'd be at my house in 15 mins, I so happy! But, he never showed and did't call to tell me he wouldn't be coming until 5 hours later... I wish I could give them 0 stars.
So responsive to my needs. Rich Capen is super nice and very efficient. This company rocks!
We have twice used Capewide Enterprises to pump out our septic tank since we moved to Cape Cod in January 2015, first (May 2015) to insure that we had a "fresh start" after purchasing our home, and then again in May 2017 as part of normal every-two-year maintenance. The employees who came to the house were always friendly, professional, and helpful. This last time, when we discovered a problem, we contacted Capewide, and they were very receptive to our needs and resolved the matter in a manner that was eminently fair to us, for which we were very grateful. We would not hesitate to recommend Capewide to anyone in need of septic service.
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