Verified record
When a water heater died and the first plumber who came out quoted a wall of extra work, a customer writing in early 2026 called Central Plumbing & Heating for a second opinion — John confirmed only what actually needed fixing, priced it reasonably, and showed up the next day. That kind of story is the pattern across the company's Google reviews back to 2022. Central Plumbing & Heating is a family shop serving the Wakefield area, working on residential and commercial plumbing repairs, drain and sewer work, water heaters, gas lines and heating systems. The company says it's been family-run since 1927, and today's reviews put John and Paul at the door. In a 2022 review, a customer described a same-day water heater replacement finished by evening after her husband went in for surgery that morning. Since then, reviewers keep citing the same things: on-time arrivals, clear explanations — one from late 2024 mentions John walking through baseboard-heating questions in an older house — and fair pricing on both small visits and bigger repairs. Its Massachusetts plumber license is active, registered to Central Plumbing & Heating Co., Inc. There isn't much to flag before calling — the reviews span four years and stay consistent, from quick questions to full water heater swaps, which makes this a reasonable first call for Wakefield-area plumbing and heating work, especially if you want a second opinion before committing to a bigger repair.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Central Plumbing & Heating Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
We had our water heater break and initially had another plumber come out, who told us it needed to be replaced and that we needed a bunch of additional work. The quote was honestly absurd and left us feeling really uneasy. I had heard great things about John at Central Plumbing, so we reached out for a second opinion. From the start, John was incredibly kind, honest, and trustworthy. He took the time to explain everything clearly, confirmed what actually needed to be done, and gave us a very reasonable quote. He was able to come out the very next day, showed up on time, and was extremely professional throughout the entire process. The work was done efficiently and correctly, and we felt confident we were in good hands the whole time. It was such a relief to work with someone who is straightforward, skilled, and not trying to upsell unnecessary work. We will absolutely be using John and Central Plumbing & Heating again and would recommend him without hesitation.
John came over for a quick visit to check out and answer some questions about baseboard heating in our old house. I’m so glad I went with this company - he arrived in the window of time in which he said he would, communicated well, treated me with respect and helped brainstorm solutions to the issues. Next time we have a plumbing or heating issue, I definitely know who I’ll be calling.
Best Plumber around town ! Been having them fix different things over the years and they are just wonderful, quick to response and show up when told they would. Have watched them grow up over the years and there great guys ! Great work ethic and fair pricing. Thanks so much for all you do for us !! The Tavano's
John at Central Plumbing is wonderful. Responsive, honest, and fair pricing.
John and Paul are great
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 15, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
State-verified plumbing license3.6