Chair City Oil and Heating

A 2024 customer in Princeton said they had bought oil from Chair City Oil since 2004, delivered in rain, snow or sleet, along with service for a six-zone heating system. A 2024 customer who moved to Gardner 5 years earlier described prompt deliveries and service. Much of the work is on the heating side. A 2024 customer who bought a house in 2023 said the company replaced the oil tank, filled it and serviced the furnace all in the same day. A 2024 customer said Simon came the same day for a hot water tank repair, fixed it, and took care of another issue he saw. A 2023 customer with a radiant heat system that was not performing said Simon evaluated it and came up with a simple, cost-effective solution. A 2023 customer whose heater was not working said they were at the house within two hours, and David fixed it and walked through basic maintenance. A 2025 customer who had just moved into a home in Westminster came home one night to a freezing house, and Gary came out quickly and fixed the issue. A 2024 customer said CCO had installed a new boiler the previous year. A 2022 customer selling a mother's house over an hour away said Peter had oil delivered, fixed the heating pipes, and came back to fix a coupling that let go in the ceiling. A recent customer on fuel assistance said a staff member was rude on the phone, and that they were made to take delivery of their remaining oil credit instead of saving it for the next winter as they had the year before. A 2025 customer of over 30 years said that with no hot water and a furnace making a weird noise, the on-call worker quoted a charge to come out, then told the customer's son to shut it down and restart it, and a spark flew and a puff of smoke came out, a couple of weeks after a tech had serviced the furnace. A 2024 customer who ran out of oil said the promised delivery truck never came, and in the morning they were told to wait a week because the company only goes to their town once a week. That 2024 customer also said two technicians replaced a part on the furnace without diagnostic tests, and it lasted 1 day.