Charlestown Home Improvement

Charlestown Home Improvement is a Boston-based building and remodeling contractor working across Charlestown, East Boston, the North End, Back Bay and a wide swath of towns north and west of the city — Medford, Malden, Stoneham, Winchester, Melrose, Woburn, Arlington, Lexington and Billerica among them — on renovations, additions, finished basements, kitchen and bathroom remodels, framing and concrete work for residential, commercial and industrial jobs. Its Better Business Bureau file, opened in May 2025, carries an A grade — the Bureau notes the grade is based on how long the business has been operating rather than on customer history, since the profile is not accredited and shows no reviews, complaints or actions on record. The BBB listing shows it as a one-person operation, with Laura Ketola named as manager. There's no independent customer review on file yet, so there isn't a track record to weigh beyond what the company says about itself — 20 years in business, by its own account. Worth asking for references and confirming licensing directly given how little third-party information exists so far.