Chenette Plumbing & Heating
Local business · 204 Washington St, Quincy, MA 02169, USA
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Verified record
- A+ BBB rating
- 1 review in the last 6 monthsNo negatives
- 10 work photos
Highlights
- Long tenure — BBB records list the company at 53 years in Quincy
- Cross-site praise — multiple directories cite prompt, courteous plumbing work
- High BuildZoom score — ranks in the top 10% of Massachusetts contractors
- Clean water heater job — a reviewer praised advance notice and tidy work
- Thin recent activity — only one Google review posted in six months
- Mixed overall tone — weighted review sentiment lands only mildly positive
Chenette Plumbing & Heating has run out of the same Quincy address since 1973 — a run of more than fifty years that BBB records list as 53. The company describes itself as a family-run plumbing, heating, and HVAC shop and says it covers the wider South Shore: Weymouth, Milton, Braintree, Randolph, Dorchester, and Hingham. That longevity shows up in the outside numbers too. Its BBB file carries an A+ rating even though the company has never sought accreditation, and on Google it averages 3.9 stars across 35 ratings — a figure an independent aggregator tracking the same reviews lands on almost exactly. A BuildZoom analysis separately ranks its contractor score in the top 10 percent of Massachusetts-licensed operators, and Quincy-area write-ups keep circling back to the same idea: the job done right the first time, technicians who show up quickly, bills that land close to the quote. The tone isn't uniformly glowing once every review gets weighed rather than skimmed — taken together, it comes out only mildly positive rather than enthusiastic. Recent activity is thin: the only Google review posted in the last six months, from June 2026, credits the crew with caring about doing the job right, but there's little else logged lately to size up. Over the years the same pattern repeats across directories — a plumber who shows up fast, finishes cleanly, and charges close to what was quoted. With no recent accreditation push and only a trickle of fresh reviews, it's worth confirming current scheduling and pricing directly rather than assuming last year's pace still holds. For routine plumbing and heating work in Quincy or the South Shore — water heaters, boilers, everyday repairs — Chenette's decades on the same street count for something; just pin down the appointment window and price before booking.
Read the comments
Most recent comments
- 5.0Jun 23, 2026
Great bunch of guys here who care about doing great work for their customers
— marco nantelView on Google Reviews ↗ - 5.0Dec 6, 2025
Replaced my water heater. They called to let me know they were on the way and arrived quickly onsite. They did excellent work removing and installing a new water heater, leaving the area clean after. Very professional and friendly. I would definitely use them again and would not hesitate to recommend their services.
— George WongView on Google Reviews ↗ - 5.0Apr 13, 2025
We’ve been using Chenette for plumbing repairs in Quincy for years. Maybe decades. Great service, and do it right the first time ethos. Will continue with them as needed.
— Peter NeelyView on Google Reviews ↗ - 1.0Dec 6, 2024
Don't waste your time on these folks, rude on the phone and can't even call back as promised. They lost out on a new gas boiler install.
— Jim BView on Google Reviews ↗ - 1.0Oct 25, 2024
Had been using them for many years. However this past week we called them about a water heater issue. When the plumber finally called back it was 5:30 pm. Missed the call we were shopping. When we called back and spoke to the receptionist? She was full of all kinds of attitude. She said to us quote: ‘ well did you have your phone with you? Excuse me lady is your business doing that well that you alienate us and lose out on a $3000 job. You are not the only game in town lady. Going to your closest competition. This place has a bad attitude. Go someplace else.
— ShipYardMaster60View on Google Reviews ↗
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Update history
Added 14 new comments, added 10 new photos, license now expired, established rating 3.6
- state registry now shows the registration lapsed
- behind the score: Thin recent activity — only one Google review posted in six months