Cherryfield Development

Cherryfield Development is a Middleboro, Massachusetts, one-person outfit built around a specific, unglamorous job: installing and repairing Title 5 septic systems. Angi and HomeAdvisor both put its history at 35 years, and the company tracks 300 completed projects on each platform — though BBB's own listing dates the business to 1985, a decade earlier than the 35-year figure implies. Both directories show a 4.6-star average across 23 ratings, and the handful of written reviews on file tell a more textured story than that number alone. In a 2019 review, a homeowner described Bob Mullins as a great communicator who responded to emails almost immediately throughout a septic installation. A 2014 review goes further, describing Bob and a colleague named George going above and beyond — bringing in an engineering firm for a system with unusual requirements and personally making the connections at town hall to get it permitted. A 2020 review, written mid-crisis after a system failure, credits Bob with walking the homeowner through the process and leaving the property in better condition than he found it. Not every account is glowing. A 2024 review describes the quoted price changing mid-project with an added water fee, plus mistakes in site-prep work — though the same reviewer says the septic contractor who finished the job (a different company) did excellent work once brought in directly. An older 2015 review describes a job that was supposed to take a week stretching to nearly three months, with poor project management and the estimated cost climbing from roughly $12,000-15,000 to $20,000; that reviewer still reports the septic system ended up installed and working. Those two accounts are real and worth knowing, but they sit alongside a 4.6-star average built from many more reviews than the five stored here — the stored set leans toward the extremes, strongest complaints and strongest praise, not a representative slice of 23. Worth asking about before hiring: how a quote is structured and what could add to it, and who specifically will be on site managing the project day to day, since more than one review describes coordination as the make-or-break detail. For MA Title 5 septic work — installation, replacement, or emergency repair when a system fails — this is a specialist with decades of site-work history in Plymouth and Bristol counties. Get the scope and pricing in writing up front, and ask directly who's supervising, given what a couple of reviewers flagged.