FiveTen - Construction & Design

FiveTen Construction & Design works out of Medford, Massachusetts, and its history reads like a run of 'fix what someone else left half-finished' jobs — an abandoned stairway, a closet turned into a primary bathroom, a decades-old condo redone floor to ceiling. The company calls itself woman-owned and design-driven, positioning itself as a full-service general contractor rather than a single-trade outfit. The numbers back that up: 5.0 stars across 28 Google ratings and another 5.0 from 6 ratings on Thumbtack, with no negative reviews in the last six months. The name that keeps coming up is Alison, the owner, and two things get repeated across her reviews — she answers messages fast, and she holds the line on budget and schedule once a project starts. In June, someone who hired her to finish a stairway another company had abandoned said she 'responded to every message immediately.' In May, a family that converted an old closet into a primary bathroom in under two months called it one of the easiest renovations they'd been through. In April, a reviewer credited her with staying transparent about costs and keeping the project on schedule without cutting quality. In March, a real estate agent listing two condos she'd renovated said buyers touring both homes kept remarking on the tile work and finish quality in the kitchens and bathrooms. Basement finishing is the theme that surfaces most often across her history — turning raw, unfinished square footage into real living space — with bathroom and bedroom remodels close behind. Kitchen work shows up mainly in her own marketing rather than in the independent reviews collected here, so ask to see kitchen-specific photos or references if that's the job at hand. There's no documented complaint anywhere in four years of reviews across Google and Thumbtack, though the volume behind that record — 33 reviews total — is still a small-business number next to contractors with a decade of hundreds-deep histories. Her older reviews describe a design-first process — multiple concept options presented and refined before anything gets built — which suits someone who wants the plan settled before the first swing of a hammer more than someone racing a deadline. FiveTen looks like a solid call for a basement, bathroom, or full-room renovation where design matters as much as execution; anyone comparing bids on price alone should ask directly about her current schedule and how much time the design phase adds upfront.