Verified record
Cisco Plumbing and Heating is Richard Cisco's family-run plumbing business, based in Sherborn and serving towns like Dover, Natick, Wellesley and Medfield. The company says it's available 24/7 for emergencies and prices jobs with upfront flat rates. Across 102 Google ratings and dozens of written reviews stretching back to 2021, the same story keeps repeating: someone calls about a leak, a dead water heater, or a boiler on the fritz, and Richard is often on-site within a day, sometimes the same hour. A homeowner with a Saturday-night sewage backup got a callback and a next-morning fix; another whose 1894 house needed several separate repairs made him their go-to for anything plumbing-related since. Recent jobs this year include fixing a spigot another plumber couldn't figure out and replacing corroded galvanized pipe before it failed outright. Reviewers across the years single out the same things: clear communication before and during the job, careful cleanup, and pricing that holds even when a repair turns out more complicated than expected. The company's website lists a master plumber's license number, though it's self-reported and hasn't been verified against the state registry. For plumbing and heating work — routine repairs, water heater and boiler replacement, or an after-hours emergency — in the Sherborn/Dover/Natick corridor, Cisco Plumbing has one of the deepest, most consistent review histories of any plumber in the area.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Cisco Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Richard and his crew replaced an outdoor spigot that another plumber couldn’t fix, just a few days after I contacted him. Great communication. Polite, neat, timely and did great work. We have him lined up for another repair, too.
Had a great experience with Richard from Cisco Plumbing. He was responsive, easy to communicate with, and showed up when he said he would. The workmanship was excellent, and he was very clean and respectful of the space, leaving everything neat and tidy when he finished. Really happy with the work and would definitely recommend Richard and Cisco Plumbing!
Richard and his guys have worked on multiple projects for me now & without hesitation I would highly recommend his services for any plumbing related help you need. He is responsive, knowledgeable, professional, communicates well and treats your home with upmost respect. Richard always places protection down in the work space & wears boot socks to protect your floors. This may seem like a trivial detail however it highlights the professionalism Richard offers.
Great experience. Called Richard for an emergency leak and he responded very quickly and fixed the issue. Would recommend.
We had a great experience with Cisco Plumbing. Over the weekend, as I was trying to repair a leaky toilet, another leak developed with a valve that supplies water to the toilet. As I could not fix the leaky valve, I called several local plumbers. Richard was the only person who got back to me and offered an appointment first thing on Monday morning. Then Jeff and Ryan showed up on time early on Monday through pouring rain, and fixed the issue in no time. The price was reasonable. I would highly recommend Richard and team for your plumbing needs.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 9, 2026.
Rapid emergency response5.0
Fast emergency response5.0
Old-house expertise5.0
Fast next-day response5.0
Fast response times4.3