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Cliff Cummings Water Services is a Rutland, MA water treatment and well-service company that tests household and private-well water and installs, replaces and maintains filtration, softening, neutralizing and well pump/tank systems. Its website says it has served central Massachusetts for over 25 years; its HomeAdvisor listing separately claims 36 years — the two self-reported figures don't agree. Across 29 reviews on Google and HomeAdvisor dating back to 2019, ratings run high: 4.6★ on Google and 4.9★ on HomeAdvisor, with 93% of HomeAdvisor ratings at five stars. Reviewers keep naming Dave personally — in a 2021 review he diagnosed a failing well system on the spot and had a full replacement installed the next day at what the customer called a reasonable price, and in a 2023 review Dave and Darren explained the project up front and finished on schedule. A February 2026 review said a technician left the home cleaner than he found it. One thing worth asking about directly: a 2024 Google review said that after the longtime owner retired, the new ownership sent someone who was not an electrician to a job the reviewer had specifically flagged as needing one, and charged a $200 service call before the reviewer had an outside electrician make the actual repair. Separately, the company's HomeAdvisor profile states it offers no emergency service and no warranties. A solid call for a water-system install or well troubleshooting — just confirm who's running the job day to day now and get warranty and emergency-service terms in writing before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Cliff Cummings Water Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
“(508) 886-6056 | [email protected]”
“Cliff Cummings Water Services LLC”
“Cliff Cummings Water Service(major plug for him...he's been great to us since we bought this house) in Rutland, MA rescheduled his day and provided water from deep in the ground today.”
Do not hesitate to contact this company. Their customer service is outstanding! The tech that arrived was professional, knowledgeable, efficient, prompt. They fixed the problem and left our home cleaner than when they arrived. Highly recommend!
This company is very responsive and has fair pricing. A year after installation I called to get some more information on my water softener and they replied immediately and walked me through it. I would recommend them to anyone.
I have never had a better experience with a company. From reviewing my horrendous water condition to determining system needs, explaining and providing the install and further maintenance and repairs. Dave is amazing at getting back to you and this company cares about their customers. Every tech including Dan and Darren have always been able to patiently explain issues and even noticed I needed a new well water tank in the house before it ended up ruining my well water pump. Unbelievably grateful to have found this company.
Called company and found out original owner had retired. The original owner installed my pump 31 years ago. Told new owner I needed an electrician because my pressure switch was burnt. He sent a worker July 19 who was NOT an electrician. The worker looked at the switch and informed my wife he COULD NOT fix the switch because—— he wasn’t an electrician. He then proceeded to charge my wife $200 for a service fee. What part of ‘needing an electrician’ did the owner not understand. I was scammed. Had a different electrician replace the switch and gauge for $275 plus parts.
Quick and quality service with knowledgeable staff.
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1 change recorded — last scanned Aug 16, 2026.