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A boiler died during the coldest week of winter, and ComfortMax still got a family through it — five Mitsubishi mini-splits, a heat pump water heater, and two outdoor units installed at a Wellfleet home in the middle of a cold snap. That kind of urgency shows up across the Framingham company's reviews, which mostly describe heat pump and mini-split installs, oil-to-heat-pump conversions, and Mass Save-backed projects. ComfortMax also installs solar and works with commercial retail HVAC/RTU systems around the Northeast. Across 116 reviews on Google, Thumbtack, and Angi since 2023, the story is steady: quotes broken down clearly, installations finished fast with careful cleanup, and named technicians — Lucas, Arthur, Marcelo, Jonathan — credited for walking customers through Mass Save rebates and financing. Several reviewers describe full oil-to-heat-pump conversions where the crew kept the heat running through the winter while swapping systems. A 2024 Reddit thread comparing quotes listed ComfortMax's price for a Mitsubishi system in the $22,700 to $28,700 range. In an August 2025 Reddit thread, a poster said ComfortMax installed their heat pumps, gave them a good quote and did the job well. Two things worth confirming up front. One 2025 review noted that ComfortMax only installs systems and doesn't offer ongoing service, so ask who handles maintenance and warranty calls after the install. Another described some miscommunication over financing and what the project scope actually covered — get the financing terms and exactly what's included in writing before signing. ComfortMax is a strong call for a heat pump installation, mini-split system, or an oil-to-heat-pump conversion in the Framingham area, especially if Mass Save incentives are part of the plan. Confirm who handles service after the install, and get financing and scope details in writing.
“Comfortmax energy solutions installed our heat pumps, they gave us a good quote and did a great job.”
“|ComfortMax|$22,677.00|$28,677.00|Mitsubishi|”
Great experience. Had a ductless minisplit w heatpump installed. Will not hesitate to use Comfortmax again for other projects.
I was very impressed with ComfortMax as Lucas did a great job analyzing my HVAC needs and offering with great detail what options were available to me. He was punctual, cordial and very knowledgable of his trade and I highly recommend him and his company!
ComfortMax did an amazing job at my parents’ house. The new system came out beautiful—extremely neat, clean, and clearly installed with great care and attention to detail. Jonathan, the project manager, was truly invaluable and a huge asset to the company. Since I live out of state, he made sure I was fully involved from day one. He walked me through the entire installation process, clearly explained all technical decisions, and helped determine the best equipment placement for both performance and aesthetics. He even did videos during the installation so I could see everything in real time—his transparency and communication gave me complete peace of mind. Jonathan coordinated seamlessly with the technicians, even when there was a language barrier, between us and the technicians, he made sure all technical requirements, measurements, and installation details were clearly understood and executed correctly. He was always prompt, patient, and clear when answering questions, and after the installation was complete, he took the time to thoroughly explain how to operate the system, adjust settings, understand the controls, and maintain it properly going forward. ComfortMax delivered great results, and Jonathan’s strong leadership elevated the project from start to finish. I wouldn’t hesitate to recommend them.
Working with ComfortMax to update our HVAC system to a heatpump model was a great experience! They answered all of our questions and informed us about all available incentives. After assisting us in picking the system that best meets our needs, installation was a prompt and smooth process. We now have a new heatpump HVAC system that has increased our energy efficiency, as well as the level of comfort in our home.
Mostly, we were very satisfied with the service; especially Arthur, our salesperson, who made a special effort to keep us posted and came to our home to show us how to use the sysem as we were away during the install. He also uncovered a gap that was preventing heat to reach a room on the 2nd floor of our home. However, we could not give ComfortMax a 5 star as there are a few items regarding our experience that could be improved, mostly focused on communications: 1. Scheduling: It took numerous follow-ups to secure an installation date. 2. Installation Delays: The crew arrived late without any notification. Despite providing our son’s contact information to Jonathan, our sonhave was not updated while he was covering for us. 3. Installation Requirements: The specific distance required between the outdoor unit and the gas exhaust was a surprise. This should have been covered during the initial planning phase. 4. Follow-up Materials: Jonathan promised to send videos and photos after the installation, but I had to call to request them again. 5. System Settings: We were told the system would switch to gas at 30 degrees. However, it was set to 15 degrees until Arthur corrected it. This error resulted in an electricity bill exceeding $500 . 6. Support: It would be helpful to have clearer communication regarding backup support when primary personnel are away.
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3 changes recorded — last scanned Jul 30, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from ComfortMax Energy Solutions. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
12 years in business3.3
