Compass Kitchens

Compass Kitchens is a Braintree, MA outfit built around cabinetry — the company's own site describes guiding homeowners through kitchen, bath, and other room remodels and new construction, handling the design, ordering, delivery, and installation. It also runs showrooms in Milton and Watertown with six designers on staff, and it holds an authorized dealership for NatureKast's weatherproof cabinetry line, entry-level through premium. The customer record here is thin. Across the seven sources checked, only two written reviews turned up, both dated 2023 and 2024, and the tone between them splits rather than leaning clearly positive. Google shows just 3.7 stars from three ratings — too small a sample to read much into. Steadier is the Better Business Bureau file: an A+ grade, though Compass hasn't gone through the separate accreditation process, and its BBB record shows roughly 14 years in business under manager Scott Johnstone. There isn't much public detail yet on how any specific kitchen or bath project actually went, so ask for references or recent project photos directly rather than leaning on online reviews alone. It's also worth confirming which showroom — Braintree, Milton, or Watertown — would be handling the work, since listings for the business aren't all pinned to the same address. This reads like a small, cabinetry-focused design shop with a clean regulatory record but not much of a public track record yet. Worth a look if you're shopping cabinetry lines like NatureKast; get references before committing to a full room remodel.