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Hollett and Son
Coordinated insurance and town response after a flood4.9
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Macgregor Building & Remodeling, Inc
Carpentry quality3.0
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Compass Solutions, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
One Compass Solutions customer wrote in 2018 that the kitchen came in right at budget with no surprises, and that owner Pete Perkins stayed on top of every issue that came up. Another, writing in November 2021, had spent 18 months chasing cabinet parts that never arrived. Same owner, same Southborough company. Compass works on kitchens. Angi and HomeAdvisor both list stone slab countertop installation as what it sells, both show 28 projects, and the customers who wrote about it describe whole kitchens — cabinets, counters, and the plumbers and carpenters who come with them. When those projects went wrong, the trouble was rarely the finish work. A homeowner reviewing a 2020 job gave the company itself high marks for responsiveness, price and quality, then described a plumbing subcontractor who left the kitchen with no water for two weeks and walked away unfinished. A reviewer in April 2021 said one sub flooded the house, a second sub flooded it again, and the tile floor had to be redone. A HomeAdvisor customer writing in January 2020 asked for a stove that would not be vented, came home to holes cut in the garage, and said months passed with no call back. The praise is just as specific. The 2017 customer had a baby on the way and a hard deadline; of everyone who quoted the job, Compass was the one that engaged with the timeline, and it held. The 2018 kitchen came in on budget with what that customer called very skilled employees. Two things to settle before signing. Massachusetts has the company's home improvement contractor registration, number 158677, on file as expired — ask whether it has been renewed. And everything written about this company is old: the newest account dates to November 2021, and the 4.1-star averages on Angi and HomeAdvisor rest on the same 145 ratings, so the two pages are one audience shown twice. If you hire Compass for a kitchen, the questions that matter are about the people who are not Pete: who is doing the plumbing and the tile, who they work for, and what happens when a sub leaves the job half done. Get the cabinet delivery dates in writing, and ask for a recent kitchen you can call.
Pete Perkins is a liar and a cheat. He is purely a salesman and has no intention of completing his existing jobs. All he cares about is securing the next cabinet sale. We have been dealing with Pete for 18 months at this point and still have not received cabinets parts that were order 15 months ago. If you are lucky enough to get Pete on the phone, he will make up some excuse and deflect blame. Most times you cannot even get him on the phone because he will screen your call. I have had to call him from random numbers just to get him to pick up. Pete shows no remorse for his actions. Take it from my experience, its worth paying a little more $ to not have to deal with this scumbag.
Find someone else! This is the same guy from Kitchen annex..... Nothing professional about this guy. Completely unorganized everything that was done in my house has to be redone. They ruin my tile floor . HIS plumber flooded my house once HIS Carpenter flooded my house a second time. HIS Plaster RE-did the work three times and it still looks horrible...(the work on the second floor looks great not sure what happened on the first floor). I am still waiting for my spice rack and my extra big drawers for my kitchen. He still has not installed my hood. The contract end date was weeks ago. And Pete P. went dark probably because he got all his money. So I guess he does not think it is important to close out the permit or fix all his wrongdoings. This guy has nothing but excuses, lame excuses.
The contractor is great, very responsive, prices excellent, quality excellent. Timeliness not so good, mostly due to his plumbing subcontractor who was terrible. Regarding his plumber: Significant delays, missing simple parts, no water in the kitchen for two weeks. Didn't finish. Definitely hire Compass again, but will challenge his subs.
Petes lack of communication skills is profound. I specifically requested that my new stove not be vented but I get home and contractors are putting holes in my garage. I have had an issue with the new kitchen for months and I have never received a call from Pete since the project finished. I have called him 20 times since then and when he does pick up all I get is excuses. I strongly recommend that you do not hire him.
Pete is extremely responsive. Always on top of any issues that arose. Very good value for the money. Came in right at budget. No surprises. We love our new kitchen. He was a pleasure to work with. Very skilled employees. Would highly recommend him for any in home project. I never give anybody a 5 star but he deserves it.
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1 change recorded — last scanned Sep 8, 2026.
Coordinated insurance and town response after a flood4.9
Replaced load-bearing walls in an old home4.6
Carpentry quality3.0
