More appliance repair companies
See all ›
Phelps & Sons Inc
Same-day pellet stove fix done in minutes3.7
Verified record
Connecticut ApplianceServices repairs household appliances, and the company says it has been in business for 37 years. Its website names a service area that includes Andover, Ashford, Bolton, Coventry, Ellington and Glastonbury, and it advertises 24/7 emergency service. A 2026 customer said Steve called back a little over an hour after they left a message about their washing machine, then came out that same afternoon. That customer said Steve went through the issues until they both agreed the 20-year-old washer needed replacing, and in that 2026 review Steve then went over options for a new washer and listed three appliance stores in their community. A 2025 customer said Steve was very punctual and fixed a cooktop more than 35 years old. In a separate 2025 review, a customer said Steve came out quickly, fixed their refrigerator and showed them some things they had not known. A 2025 customer also wrote that Steve had done all of their appliance repairs for many years and would advise when it was time to junk an old appliance. A 2024 customer whose fridge kept tripping the breaker said Steve was prompt in returning the call and coming out, and called him fair in his pricing.
Steve is an amazing (professional, attentive, great listener) repair guy! Called him yesterday and left a message to see if I could schedule an appointment to have him come and check our washing machine. When he called a little over an hour later, he informed me he was in the area and could come and "check it out this afternoon" (which he did). Sadly our washing machine was not going to make it (after 20 years; for a washing machine that is only supposed to have a life expectancy of 8-12 years). Sure enough, Steve went through the issues that were going on in a very meticulous manner to the point that we both agreed we needed a new washing machine. So normally - you'd think that would be where our conversation was going to end right? "Machine's dead - you need a new one" Nope - not what happened. Steve went through the different options for a new washer, what to look for based on the washing machine we had as well as suggestions on how to find the best deal for a new one. He listed the 3 best appliance stores in our community and then mentioned the importance of making sure we were getting the best washing machine for our needs (which included recommended questions to ask). - The whole interaction was nothing short of top-notch professionalism and amazing customer service. Thanks Steve!!
Steve is absolutely fantastic. He was very punctual, did a great job fixing my 35+ year old cooktop is an all around good guy. I almost can't wait until I break something else
Absolutely the BEST service around. Steve came out quickly and fixed my refrigerator. He also took the time to show me some things I wasn't aware of. Very professional and left my place immaculate. Steve is the only guy I'll be calling for all my appliance repairs.
Steve has done all of my appliance repairs for many years. He is honest, fair, reasonable in cost, and will advise you when it is time to junk your old appliance and get a new one!
I had an issue where my fridge kept tripping the breaker and was looking for someone to come take a look. Steve was prompt in returning my phone call and coming out to take a look. He was everything you could hope for when hiring a person to service your appliances, prompt, courteous, honest and fair in his pricing. Steve will definitely be my first call for any future appliance repair needs and should be yours too.
Specializes in
Also offers
Service area
Languages
2 changes recorded — last scanned Oct 30, 2026.
Same-day pellet stove fix done in minutes3.7
