Verified record
Crown Home Improvement Inc is a Worcester, MA company that does roofing, gutters, decks, painting, siding, flooring, and other exterior and remodeling work. The Better Business Bureau grades it A+ (though the company isn't BBB-accredited), and Thumbtack's profile describes it as licensed and insured with seven years in business. The written record here is thin: three reviews, all posted in March 2022, and all about roofing work led by Douglas (Doug). In one, a customer described hiring the company in the summer of 2020 to repair minor windstorm roof damage — Doug showed up quickly and gave a fast estimate. In another, a customer described a full roof replacement completed the year before the review, a two-layer job finished on one of the hottest days of the year, and said they'd recommended Doug to friends and family since. A third simply said the roof was finished in a single day and looked great. BBB lists two license numbers for the company — 198725 and CS-117455 — neither checked here against the state registry, so treat them as the company's own claim rather than a confirmed license. With just three reviews, all several years old now, there isn't much of a written track record to go on beyond the roofing work described. For a Worcester-area roofing job, what's here points toward fast turnaround and direct communication with Doug; for the other listed services — decks, gutters, siding, flooring — there's no customer account yet to point to.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Crown Home Improvement Inc. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
Very professional and efficient. Finished my roof in a day and it looks great.
I hired Crown Home Improvement in summer 2020 to repair some minor roof damage from a recent windstorm. Douglas showed up immediately, provided a very timely estimate, and was able to get started on the work very soon thereafter. From initial consultation to start of the work, everything was smooth and very simple - he explained very clearly what was needed and kept making sure I had no questions. During the same visit, as he was assessing the roof on my garage, he inquired if I ever considered a skylight for the bonus room. In like manner, he had an assessment and estimate in my hands and, after I agreed, likewise made a point to begin the work as soon as he could. I've attached pictures to show progress. I am beyond pleased with the final product. Not only did they install a beautiful skylight, they repainted the rest of the wall to match and the finished work looks as if it were installed as part of the original bonus room. Douglas and his team clearly know roofing, windows, and framing. And their skills back up their work. To make things even better, when a subsequent wind & rain storm resulted in a few drips on the sides of the skylight, Douglas and team were back within days to reassess their work - they removed the skylight, re-checked and shored up the lining, and reinstalled the window in less than a day at no additional cost. Douglas and his company stand by their word and their work. It is a lost attribute in this world of service-providers, and thus working with them was refreshing. Looking forward to the next project where I can bring them in.
Doug did a roof for me last year and did a fantastic job. Included a 2 layer strip on one of the hottest days of the year and Doug’s team powered through to get the job done. I’ve recommended him to friends and family and will continue to use him on future projects.
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1 change recorded — last scanned Sep 30, 2026.
Answers in a storm5.0
Detailed craftsmanship5.0
Kitchen and bath remodels5.0
BBB A+, accredited3.4