Crystal Renovations, LLC

Crystal Renovations built its record on the big job — the kind where storm damage or a flood turns into gutting and rebuilding a home from the studs out. The company, based in Dorchester, describes itself as a full-service residential and commercial construction and renovation contractor, and the Better Business Bureau lists it as run by Pedro Quissanga with about 11 years in business (the company's own site and its Angi/HomeAdvisor profiles put the figure higher, at 15 to 17 years). Every review on file — six in total, running from 2018 to 2021 — rates the company five stars, and several go into real detail. In a 2021 review, a homeowner whose home had flooded described Pedro's team rebuilding the condo from repairs into a full renovation, singling out how well he coordinated an electrician and a hardwood-flooring subcontractor along the way. A 2019 review of a $61,000 project called the pricing reasonable next to competing bids, said the job stayed on budget, and credited frequent progress updates for keeping things on track. A repeat customer wrote that the company is their "first and usually one stop shopping," praising Pedro as easy to reach and full of good recommendations. The one thing worth asking about is timing: the written record on file runs 2018 through March 2021, so there's nothing more current to point to — worth asking for recent references before signing anything. BuildZoom also lists an active Massachusetts Home Improvement Contractor registration (#168794) for the company, though that's the directory's own claim rather than something checked against the state registry directly. Crystal Renovations reads like the right call for a homeowner facing a multi-trade job — one that touches electrical, flooring, and carpentry in a single project — rather than a single-room swap. Given the five-year gap since the newest review on file, it's worth confirming current licensing, insurance, and a couple of recent references before booking.