Custom Commercial Flooring Inc

Custom Commercial Flooring Inc, doing business online as Otis Flooring, is a small, owner-operated flooring company run by Joey Otis out of the greater Boston area. Joey states he started as a flooring contractor in 2002, and the company offers free estimates on new work. Most of the company's public-facing work is commercial: carpet, wood, tile, vinyl plank and VCT installation, plus VCT floor rejuvenation, waxing and grout cleaning, for facilities like hospitals, municipal buildings, banks and schools — one listed project was a 6,500-square-foot ceramic tile job at a municipal police training center in Randolph. Customers who hired the company through Google consistently name Joey directly and praise how quickly he responds — several reviewers say he quoted a job within 24 hours or the next day, and one homeowner who compared five companies for a garage floor redo says he gave a same-night written proposal at a fair price. Jobs are described as finishing quickly: one reviewer's roughly 2,000-square-foot flooring job was done promptly, and another says their space was transformed in two days. A general contractor who has used the company on several projects separately calls the crew reliable and detail-oriented. The company's own marketing targets commercial and institutional clients, but its Google reviews include residential jobs too — a homeowner's garage floor coating, a private home's stairs, and a customer who had the company install commercial carpeting at their office, then hired them again for the second floor of their own house. All 15 written Google reviews on file are five-star, matching Google's own 5-star average across 16 ratings. Anyone considering the company for a home project should confirm upfront how much of its current work is residential, since its site and most of its posted project history center on larger commercial and municipal jobs. For a homeowner or facility manager who wants direct, fast communication with the owner and a long track record of positive feedback, the reviews point to a dependable pick.