Dean’s Handyman Services

Dean's Handyman Services is a one-man handyman operation working out of Hosmer Street in Boston. The written record is very small — four reviews in total, spread from 2021 to 2023, with nothing since — and it splits sharply, so no rating is published here. The positive accounts are specific about price and punctuality. A homeowner writing in April 2023 said Home Depot had quoted $3,600 to install new appliances, that they found Dean on Google, and that he did all of the appliances in a few hours for far less. Another that month had a bathroom done and said he worked with their budget. In September 2021 a customer described a sink replacement: quoted reasonably, arrived on the scheduled day and time, and finished on budget. Against that sits one detailed complaint from June 2023 that a homeowner should read in full before paying anything up front. The reviewer wrote that they paid Dean a $300 deposit for a new toilet because he asked for the money in advance, that he then messaged to say his truck had broken down, and that after eleven days of missed dates and unanswered messages they had neither the toilet nor a refund. Four reviews cannot settle whether that was a one-off or a pattern, which is exactly why no score is shown. Google itself displays 4.7 from 14 ratings, but only four of those carry any text. If you approach this contractor, the practical steps are the ones the complaint points at: do not pay a materials deposit in cash or up front, buy the fixtures yourself, agree a firm date in writing, and keep the payment tied to the work being finished.