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A recent customer of Denscot Pool and Spa says it sends techs each week to clean the pool, opened the pool this season and will close it at the end of the season, with good communication from the office. On its BBB page the company describes itself as offering installation and maintenance for residential pools and spas, along with a retail store, and its website says it has been in business 32 years. A piece on litchfieldmagazine.com names Scott and Heather Meeker of Denscot Pool and Spa. It holds 4.7 stars from 53 Google ratings. A 2026 customer said Denscot had a difficult job of redoing an existing pool, and thanked Scott and his team. A 2024 customer said Denscot replaced their pump and pool heater in time to open the pool for the summer. A 2023 customer said they had their pool water checked at Denscot and were told which chemicals they needed. A 2022 customer said Denscot remodeled their existing Gunite pool, making it rectangular, adding steps across one end and a submerged bench at the other, resurfacing the interior, applying new tiles above the waterline and adding an electric cover; that 2022 customer wrote that Scott and his team started and finished when they said they would. A 2025 customer said they waited more than 2 weeks in the middle of summer for an update on fixing a pool heater Denscot installed less than 3 years earlier, and that they had stopped having it service the pool because they felt it overcharged for chemicals. A 2018 customer said scheduling for opening and closing service was unreliable, cover hardware was left strewn, and a skimmer they had asked to have tested was leaking when they arrived; that 2018 customer said Denscot never responded to calls and emails about it and still invoiced the full amount.
“Scott and Heather Meeker of Denscot Pool and Spa were a little skeptical when I suggested we collaborate on a pool personality type quiz.”
So far so good! I’m a new customer but I’m very happy with Denscot. They send techs each week to clean the pool. They also opened our pool and will be closing it at the end of season. Great communication from the office.
From start to finish they were extremely professional knowledgeable. And commutative. They had a difficult job of redoing an existing pool. We were amazed at there ability to organize and to compleat our pool. I do not hesitate to recommend their services. I look forward to working with them this coming season with our new pool. Thank you we very much I appreciate you Scott and your professional team. Anne and Jim
Have had a terrible experience with service. We have been waiting 2+ weeks in the middle of summer for an update to fix our pool heater they installed less than 3 years ago. No one has been able to help us. We felt they were overcharging for chemicals so we stopped having them service the pool but now we can't get a response to fix the heater they installed.
They installed our $7,500 pool heater under 3 years ago - it broke over 2 weeks ago and they won't respond letting us know they can help us get the warranty for the heater covered. No response for over 2 weeks in the middle of summer. They should help with the warranty and instead won't call us back.
Denscot Pool is great for opening and winterizing. If I ever move and need a pool built, they are on my list to call for sure! Everyone is so nice, I highly recommend!
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1 change recorded — last scanned Oct 14, 2026.
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