Verified record
Direct Plumbing Service INC is a plumbing company. A Massachusetts plumber licence, number 3716-PL-C, with Direct Plumbing And Heating LLC as the holder of record, is expired on the state registry. A 2024 customer said Dmitriy and his team installed a new plumbing system in their house remodel, working around the existing house structure. A 2024 reviewer wrote that their water heater was leaking and needed a piece replaced, and that Direct Plumbing was the only company that answered when they called. A 2024 customer with a leak in the basement from the water heater said he came over soon after the call, gave a free estimate, and had it fixed the next morning. A 2024 reviewer said the company replaced a leaking water heater tank the day it came over, and fixed an AC pump leak the next day. A 2024 customer said Dmitiriy and his assistant came within 2 hours of a last-minute call to hook up a gas stove and install a dishwasher. A 2024 reviewer said the team arrived on time and that the pricing was fair.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Direct Plumbing Service INC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Had a fantastic experience with a local plumbing company, their team was incredibly professional, arriving on time and completing the job efficiently. The quality of their work was exceptional, and the pricing was fair. I must mention how nice and respectful the owner of the company is; it truly adds to the overall positive experience. I highly recommend this company for anyone in need of reliable plumbing services!
Dmitriy and his team did an amazing job with a new plumbing system in my house remodel - they were able to work around the existing house structure to install things just how we wanted them, and constantly communicated work plans and listed to my requests and questions. I would highly recommend Direct Plumbing Services for any type of plumbing job!
I'm happy with their services they provided. My water heater was leaking and I also need a piece replaced. I'm very thankful because I Called a few plumbing companies and Direct plumbing wa the only who answered. Also great price and job was done quickly. Definitely a forever customer. Thanks guys.
We had a bad leak in basement coming from water heater. We called Direct plumbing service. He came over soon after call and gave us estimate on what it needed. It was a free estimate which is great , not like other companies which charged a high fee. He was here the next morning and had it all fixed in a good timely manner. They were very good about telling you everything that was going on.Cleaned all up after. We would highly recommend this company to anyone. Very reliable company and reasonable prices.Good business.
We had a bad leak from our water heater and called direct plumbing services. The owner told us heâ d give us a free estimate, which is nice as other companies charge to give you an estimate and you donâ t get it back. We were happy with the estimate.They came over that day and replaced the tank. They told us how long it would take and they actually did the job in less time. They cleaned up everything. And the next day we had another bad leak so we called them and he came right over. It was the AC pump. He fixed that for us right away. He is a very nice guy/ businessman and wants to help you. Very reasonable with there prices. We really liked that he didnâ t make us wait to get things fixed. Very efficient. Weâ d highly recommend Direct Plumbing Service of Chicopee, Ma.
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2 changes recorded — last scanned Sep 30, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
State-verified plumbing licenseNot yet rated
Water heater installation3.8
Next-day AC repair3.5