Distinct Plumbing Heating & Gas Fitting

The story customers keep telling about Distinct Plumbing is one where the plumber talks them out of something. Kumar runs the Everett shop, and reviewers name him in nearly every account. A homeowner writing in July 2020 called about what she assumed was a pipe leak; he showed it couldn't be, worked out water was entering through a cracked foundation, located the exact entry point outside the house along with the grading and irrigation feeding it, then coordinated with the crack-repair company and walked their technician through the approach. A customer in April 2024 expected to buy a new garbage disposal and instead got a fifteen-minute repair — the unit had been installed wrong by whoever came before. Another, in July 2020, said he steered her away from work she didn't need and toward what actually mattered. The second thread is speed on the things that can't wait. After Boston's below-zero snap in February 2023, a customer with frozen pipes that had burst had the break diagnosed and fixed on the visit, with follow-up questions answered afterwards. An August 2023 reviewer whose boiler expansion tank let go was talked by text and photos to the right shut-off valve before the van arrived. Weekend heating failures come up more than once. The numbers behind all that: Angi and HomeAdvisor both publish 4.9 from the same 97 ratings, 96% of them five-star. About 2% sit at one star. Two things to keep in proportion. The written accounts run 2020 to 2024, with the newest from May 2024 — a well-documented history rather than a current one. And the profiles can't agree on how long the company has been working: a ten-year highlight sits directly beneath a blurb claiming over fifteen. If a water heater, a boiler or a burst pipe needs someone this week, this is a strong call, particularly if you want the problem diagnosed before you're quoted a replacement. Ask for the estimate up front — that is how most of these customers describe the process anyway.