DONE RIGHT ROOFING, INC

Done Right Roofing quoted to redo our roof and replace a skylight on Oct 25th, 2019. John told me: "We are bit more expensive but if you take someone else you'll be sorry and call me in 2 years anyway." Not that I weighted in my decision but since they are local to Ashland, where we live, we figured it would be better to give business to someone in the community. After signing the contract, I contacted them 11 times to discuss the replacement of the skylight trying to speak with someone about the scope of the work. Lisa always said: "We're professional, doing that for over 25 years. Let us handle it." Well... on the day of the job, the worker pulled the old skylight and look at me from the roof through the hole and say: "It's not the same size and I don't have wood..." I was very displeased with the lack of professionalism. They also damaged a door and broke a glass bottle on the property and didn't pick the pieces up. Since 2019, the roof is leaking in multiple areas and DRR don't even bother responding to emails or returning calls. They are the worst contractors we had on the property, and by far.