Douglas Flooring Inc.

Douglas Flooring Inc. sells and installs flooring from 218 Shrewsbury Street in Worcester, and both its own site and its Houzz profile date the business to 1954, describing it as family-run with a one-year labour warranty and free local estimates. The BBB file records the same address, president Sharon Tedesco, an alternate name of Douglas Hardwood Floors, and an A+ grade without accreditation. Refinishing is what customers write about most. In August 2026 a homeowner had five-inch wide-board cherry sanded and refinished in a semi-gloss across a kitchen, dining area and great room after the floor had gone dull and sun-bleached. In April 2026 a customer with a tight window before move-in day had an assessment appointment set quickly and the work finished in time. In January 2026 a customer described a technician who was informative and careful about how the room and the surrounding area were left. The repair work is the more telling part of the record. A June 2025 customer came to the company after two botched refinishing attempts on a master-bedroom red oak floor left visible blotches and sanding damage; Garrett assessed the damage, quoted the correction and, in the customer's words, the floor came back to an as-new finish. A 2023 customer had Brazilian cherry installed in two rooms years earlier and returned to have another company's shortcut patch work — loose boards inside a year — put right. Installation runs alongside it: carpet ripped out and replaced with hardwood across two bedrooms and a hallway in July 2026, a living-room floor replaced and a kitchen floor refinished in July 2026, and a 2022 job where the company coordinated schedules with the customer's interior painters to fit both projects into the gap between closing and move-in. Houzz also lists tile installation, laminate repair and custom staircases, and the company serves most of Worcester County from Shrewsbury and Westborough out to Charlton, Spencer and Winchendon Springs. Two things to weigh. The volume is modest — thirteen written reviews since 2022 — and every retrievable body is five stars while Google's average sits at 4.5 across seventeen ratings, so a few lower star-only ratings exist whose reasons are not published. And pricing is described as market-rate rather than cheap: a July 2026 customer said the price was the same as anyone else and chose the company on quality. For a Worcester-area homeowner refinishing old hardwood, replacing carpet, or fixing a refinishing job another company got wrong, this is a long-established local specialist with a consistent, specific and recent track record. Ask for the one-year labour warranty in writing and confirm who will be running the sanding.