Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Duffy Floors - Frank H Duffy, Inc.- Wood Flooring Specialist Since 1927. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Duffy Floors has been refinishing Massachusetts hardwood since 1927 -- the company's BBB profile puts it at 99 years in business, run today by third-generation president Chris Potts. It's BBB-accredited with an A+ grade, and Google shows a 4.8-star average across 34 ratings. Most of the written record describes the same core job -- refinishing existing hardwood, often in century-old houses -- done with real attention to detail: reviewers mention crews sealing off rooms to keep dust down, matching new hardwood seamlessly to existing floors, and repairing rot or damage along the way. In a 2025 review, a homeowner described Duffy stepping in to fix paint marks and scratches a previous flooring company had left behind and refused to repair. Several reviews describe repeat customers and referrals from friends or coworkers after bad experiences elsewhere. One 2024 review stands apart from the rest: a customer alleged that Chris Potts sells the job but the actual work is subcontracted out to local crews, and described a disappointing $3,500 result -- debris and bubbles trapped under the finish, and visible gaps between planks. It's a serious complaint worth asking about directly, specifically who will actually be doing the work on your floors. For a hardwood refinishing job, especially in an older home, this is a long-established, well-reviewed shop -- just confirm upfront who's on the crew and get the scope and finish details in writing.
Two years ago, I had the original hardwood floors of my 1920-built home refinished by Duffy Floors. Chris arrived promptly for our scheduled appointment, gave a very reasonable quote, and clearly explained what to expect—including the possibility of needing to retouch baseboard paint if tape or sanders touched them. On the day of the work, Martin arrived right on time and meticulously blocked off all doors and windows to minimize dust. Since I couldn't walk on the floors due to the polyurethane, I stayed away for a few days. When I returned, I was absolutely stunned by how beautiful my floors looked and the amazing job Martin did. He was so precise that I had only minimal touch-ups to do on the baseboards. It has been two years since I had the floors done, and they still look beautiful. I recommend Duffy Floors without reservation for anyone needing their floors professionally done
We had an excellent experience with Duffy Floors. Chris Potts, the owner, and his team restored our old hardwood floors beautifully. They were clear about expectations, kept us updated throughout, and their pricing was fair. The carpenter went above and beyond, making seamless repairs. Highly recommend!
I used Duffy floors to finish my new kitchen white oak 4” plank floor and adjacent existing white oak 2 1/4” floor. President Chris Potts reviewed the proposed finishes and did a mockup for me to review. Their team did a fabulous job in matching the two rooms, with great workmanship, and excellent quality in a very professional manner. They met the schedule, and many have complimented the finish and quality by Duffy Floors. Chris and his team go over and beyond for good quality flooring. I highly recommend their company and team. As an architect I am very particular about quality work, and this company does superb work. Thank you Chris and team !!! Anne Tansantisuk AIA, NCARB, LEEDAP
We recently had damage done to our brand-new floors by a previous company who left behind paint marks and scratches—and then refused to fix it. Thankfully, Chris at Duffy Floors stepped in and completely turned the situation around. From start to finish, the team was incredibly kind, professional, and reassuring. They carefully removed all the paint and flawlessly repaired the scratches, leaving our floors looking truly brand new again. We’re so grateful for their help and wouldn’t hesitate to recommend Duffy Floors to anyone needing flooring repairs or installation.
The Duffy Floors crew installed hardwood in our kitchen and primary bedroom and refinished two living rooms, a bedroom, our hallways, and stairs. Their attention to detail is second to none, and all of their work was immaculate and transformed our home. Chris is an exceptional communicator with an obvious knowledge and passion for what he does.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Established 4.2 rating
Prompt scheduling2.7
Kitchen and bath focusNot yet rated
13 years in businessNot yet rated