Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from East Central Plumbing Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
East Central Plumbing is a family-owned shop out of Natick, run by Dorin (spelled a few different ways across reviews — Dorian, Doran — but clearly the same person), with Andrew as his regular plumber and occasional help from Frank and Timur. Its Massachusetts plumbing license, 4741-PL-C, is active and verified against the state registry, and reviewers call on the company for everything from emergency leaks to full boiler and water heater replacements around Natick, Wellesley, Newton, Needham and Brookline. When a Sunday emergency came up in a rental unit, after several other plumbers didn't answer or canceled last-minute, East Central was the one who showed up, according to a 2024 review. Reviewers describe getting a Navien system replacement quoted and installed the same day, and a January 2026 review says the owner was one of six companies bidding on a new boiler and the only one to give straightforward advice without trying to upsell — the piping, the reviewer added, looked like a work of art. Another customer had a Flo by Moen automatic shutoff installed by Andrew, who also walked them through the app afterward. One detail worth confirming directly: Angi and HomeAdvisor both list the company as offering no free estimates, warranties, or formal emergency service, even though a 2024 review describes a same-day response to a weekend plumbing emergency. The company's own site also lists a separate master plumber license, number 17275, for its master of record — a normal second number alongside the business license, not a discrepancy. For anything from a stuck drain to a full heating-system swap in the Natick and MetroWest area, East Central is a strong, well-reviewed choice — just confirm directly whether they can take an after-hours call, since their directory listings don't advertise it.
I spoke to Dorian, the owner, one week ago as I needed to purchase and install a Flo by Moen automatic water shutoff. He ordered it and had one of his plumbers, Andrew, install it today! Andrew is a bright young man and an excellent plumber. He walked me through the app and mabe sure I was comfortable with it. Fair price...excellent job! I will use this company for all my plumbing needs going forward.
We had two water heaters replaced and couldn’t be happier with the experience. The team was professional from start to finish — punctual, clean, and clearly knew what they were doing. They answered all our questions, and left the work area clean when they were done. Both units were installed quickly.It’s rare to find a plumbing company this reliable and easy to work with. Highly recommend for anyone needing water heater replacement or general plumbing work!
Overall very satisfied with east central plumbing. Had to replace my navien system and they came and gave me quote that was fair, and showed up the day of job and got it done and the new system was installed very professionally and they walked me thru all the changes and registered my new system. Would recommend.
Dorin and Frank have managed numerous projects for my residents. They are highly competent individuals who possess extensive knowledge, execute tasks efficiently, and offer their services at reasonable rates. Consequently, they have become my primary plumbing service providers for all future requirements. Highly recommend the East Central Plumbing team and services; you will reach a different level of experience and quality. Best
I used East Central Plumbing a couple years ago with a pipe leaking under my sink. Dorin came immediately, to assess the issue & had the repair done quickly. He also gave me good advise on addressing the water damage so it didn’t get much worse. Fast forward to today. I thought I had another leak. Dorin fit me in to check it out, but let me know he likely wouldn’t be able to fix the problem until tomorrow - which was fine. I’m just happy he returns my call so quickly. It turned out to be my water heater died. Again, he didn’t over-promise, but said he’d see if he could get a replacement today. He confirmed he did & had a couple of his guys come out - they were awesome too. Very reliable team, and I believe very reasonable and fair pricing for such great service.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 9, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0
Multi-property repeat use4.3