Verified record
Primetime Boston Plumbers is a young shop — BBB records show it started in May 2024 — doing the bread-and-butter plumbing calls: clogged drains, faucet swaps, water heater repairs, sewer line cleaning. Its BBB profile carries an A rating, though it isn't BBB accredited. Most of what's on file describes quick, routine fixes: a leak traced to a kitchen sink drain and confirmed with a dye test before repair, a pool's main line cleared of a blockage, a stubborn drain clog resolved along with tips to prevent it recurring. Several reviews from spring 2026 describe jobs wrapped up in under 45 minutes with similarly worded praise — professional, efficient, no mess left behind — which reads a little uniform for a small shop, worth keeping in mind when weighing how independent that praise is. In a 2024 review, a customer described a different experience: the site advertised a free quote, but calling in got them an answering service, then an office worker who said an in-person estimate would cost $70 on a weekday or $150 on a Sunday. It's an isolated complaint on file, but a specific one about how the free-quote offer is actually handled. This is a fit for routine plumbing repairs — drain clogs, faucet and water heater work — and worth confirming pricing, particularly around quotes and any weekend surcharge, before booking.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Primetime Boston Plumbers. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
The plumber charged a reasonable flat rate to locate a leak that turned out to be from the kitchen sink drain, and he explained how the dye test confirmed it before starting repairs. He worked efficiently and wrapped up in about an hour, leaving everything tidier than expected.
Installed sump pump without a hitch.
I was initially unsure because past experiences with other plumbers didn't resolve similar issues, but this time the plumber thoroughly cleaned the sewer line and explained potential causes of our recurring blockage. It's been a week now, and everything seems to be flowing as it should, which is quite reassuring.
Our pool's plumbing had been losing pressure consistently and was affecting water circulation. The plumber identified a blockage in the main line, cleared it efficiently, and even suggested some preventive measures for the future, taking just under two hours to complete the job.
The plumber fixed my water heater efficiently, arriving promptly and completing the job within 45 minutes.
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Established 3.3 rating
No-upsell honesty5.0
Tough diagnostics solved4.8
Fast emergency response4.8
No hard sell4.8
Same plumber every time3.9